December 2023 by Mehroo jaan
Horrible service ever.Kept me waiting for 40 minutes although i told them that my son was in the hospital whole night and he just got discharged so he needs rest nd medicine. We cant wait soo long. Still they said we cannot do anything, you have to wait. After 40mins the guy said one of the medicine is out of stock nd you have to come back again to pick up.Honestly i have never experienced such poor service before.
June 2023 by Waz Hussain
Worst pharmacy I have ever been to, they know you have no choice but to go here as you can only get you hospital prescription for here. So they exploit this by working at snails pace and making you wait an hour just for your medicine and it?s not a one off as every time I have been here it?s the same wait time. What a joke, it?s like they take satisfaction in making patients wait
June 2023 by Oliver Landale
Slowest pharmacy ever. Came when it was really quiet to try and avoid having to wait but was still waiting 40 minutes. How long does it take to pick a box from a shelf and put a sticker on it? Staff have no urgency whatsoever.
May 2023 by Sakana San
Ridiculous waiting times - I waited an hour just for some meds. They might speed things up if they didn't stand around talking and attending an empty queue
May 2023 by Mohammed Fehzaan
Very slow very long waits should have more staff working to get through the patients. Queued for over 30 mins to just advise I have a prescription. Then nearly 2 hours to get it. The lad at the till was nice and poor guy bless him was rushed off his feet. They seriously need to improve this as after being in A&E for 15 hours then having to wait a further 2.5 hours to get the prescription is unfair. Wasn?t just me also a good 15-20 in the same position as me! Seriously needs restructuring.
April 2023 by Andy Renshaw
A waste of space,I waited over an hour to be told they didn't have 2 out of the 3 items I was prescribed.
April 2023 by Sindija Ignatjeva
This pharmacy is way too small for the size of the hospital. So dysfunctional. Considering that this pharmacy is of high importance to Bradford's residents. I think this should be improved as it is an embarrassment to the hospital.
April 2023 by Paul Henry
Visited the doctor at the hospital who was prompt and professional.Was advised 20/25 minute wait for the prescribed medicines. Took an hour and they did not have them all and would have to return. Informed the medicines were ready to collect as they were ready.Called to collect and had to wait 20 minutes as they could not locate them. Wish it could have been 0 stars.
April 2023 by Saeeda Hussain
Appalling service! I would have given zero if I could. Waited nearly 1 and a half hour for prescription! As a hospital Pharmacy that is probably more busier than a normal pharmacy, maybe more staff needs to be hired! If given a hospital prescription, then no choice but to use this shambles of a Pharmacy!Extremely disappointed!
April 2023 by scott barnett
Appalling service. The workers are nice and polite but the wait is terrible. Only came to pick up some drops and antibiotics. Waiting over 1 hour. Unfortunately, can?t use hospital prescriptions anywhere else.On the face of it this place sees little foot traffic but those who use it are here for a while?.. bring a flask and a good book.
April 2023 by Gemma Benson
Came to collect my daughter's prescription, which was sent down to them internally 6 days ago.I was the only one in the queue and 1 other person waiting. The prescription wasn't ready. I asked how long he said 10 minutes.30 minutes later I asked how long to be told not long. Nearly 1 hour later before I went up again and asked to be told just waiting for labels to be put on them. Fella that came after me and was told 15 minutes got his prescription before me and I'd being waiting 30 minutes at this stage. How does that happen.Absolutely shocking. Wouldn't mind don't even get a choice of which pharmacy I use. It has to be this one.I collect my daughters prescription every 3 months. It happened the 1st time and I just presumed staff shortage but this time there was ample staff there.
April 2023 by A Dodds
Try to get through on the phone Saturday morning nobody answered . So had to assume i could collect my prescription. When I arrived at exactly 1.25. The shutters were down . I had just travelled 25 mins and closing time should be 1.30 . I wonder if the cctv would catch them closing early? And how long had it been shut before I arrived??. Looking at the reviews how are these people getting away with it. .@Rowlands have you any interest in honouring your opening hours ? What sort of service are you running here ? Can I just shut when I feel like it and still get paid??@Rowlands Sort this out please...and honour your contracted hours ...not too much to ask is it ???
April 2023 by Dan Jackson
Abysmal service. Waited half an hour only to be asked what I was waiting for! Turns out they had immediately lost the prescription I had handed over. They eventually found it, and after another 15 min wait finally gave me the medicine. Get your house in order!
March 2023 by Jennie Bell
Would give 0 stars if I could. Over Half an hour wait for a preselcriotion after already spending hours being seen at an appointment.Place is full of scruffy unclean people. Avoid!
March 2023 by Ian
Terrible service. I had a prescription sent electronically from one of the hospital clinics. I waited 45 minutes before walking the full length of the hospital, giving them time to dispense. Only to be told prescriptions wouldn't go into the dispenseing queue until a person physically asks for them. I was waiting nearly an hour before they were dispensed.
