April 2024 by C. Drake
Abysmal Attitude and a friont . Female with glasses not wearing her badge and poor atitude in taking instruction from the customer . Disgrace to to PO Counters and RM needs a serious review of her franchise behaviour
April 2024 by Unhappy Customer
A very beligerant lady with glasses without name plate refusing to take instructions from the customer ie proof of posting an receipts stated go elsewhere mate if you dont like it you know were the door is etc
Abysmal level of service , discriminatory against a disabled person and sub standard atitude
March 2024 by Amaan
Rude staff who are very unhelpful
January 2024 by Macaulay Allsopp
Amazing service always
January 2024 by Anonymous Account
Been using for years. The staff is usually good apart from the asian lady that wears glasses. Went in with disabled kids with Down's syndrome and she was laughing and giggling and them. Worst experience ever. Went in couple weeks after and i raised the issue with her and she told me she can behave however she pleases. I was literally appalled. She then told me in her country people don't get special treatment for disability so i should stop being a soft person. This complaint is going to the highest level, we can not have post masters with these views in this day and age. Pathetic.
December 2023 by Nathan Fleming
Went to post a parcel at 13.55 on a Saturday and the woman shouted no we are shutting now. Absolutely annoyed frustrated and humiliated. Walking back in rain with parcel. For that I won't ever use the post office there again.
December 2023 by SOHAIL
Excellent customer service from Ishtar she is so polite & helpful always smiling so glad we have a lovely Post office near us thanks Ishtar
November 2023 by Top G
I can't believe how rude someone can literally be the lady behind the counter wasn't welcoming at all my first time here I'm new in the area and wasn't helpfull at all . Very arrogant would give it 0 stars if I could. Really don?t appreciate the customer service at this post office. By far the worst experience that I?ve had at any post office. Will not be returning to this post office at all costs ?
September 2023 by Big Danny
I?ve visited this Post Office today and other other days and all I can say about the staff ?Fecking Rude? No manners no politeness not even an hello or good morning/afternoon etcJust pure Rude Arrogant horrible attitudeIf I went in there with the same mentality they would either ask me to leave or call the police?DISRESPECTFUL DISGRACEFUL ARROGANT ?
September 2023 by Sarge Ashers
Recently dropped in to return a pre-paid Royal Mail parcel. On the weighing scale the item looked to be .084 grams over which led to the parcel not being accepted. However when I asked for proof of weight so I can forward details onto provider of the pre-paid label, the post office bluntly refused responding with "...go use your own scales..", which I did and they showed the weight to be within the limit.This post office failed to meet customer expectations in terms of service quality and very poor overall customer experience.
August 2023 by Gabrielle Powell
I've been using this post office for years, several visits a week, and always receive great service. The lady who runs it, Ishrat, does a fantastic job, friendly , efficient and always happy to help. same for all the staff. Never had any issues at all.If there is a queue, there isn't a long wait and it's a clean and pleasant shop.Can't fault it all. I wouldn't go anywhere else! :)
August 2023 by gareth piwell
I've been using this post office for over ten years . I have always received efficient, speedy, and helpful service. The post mistress Ishrat is ready with a smile and will help you with any questions you have . Overall a very pleasant experience, unusual these days of automated services. Long may it last
August 2023 by Alison Cairns
Lovely and polite staff here all the time. Been going for years. Always very helpful when posting parcels. Ishrat is very friendly and I have never witnessed her being rude as some have said. They have to ask what?s in parcels - it?s not just being nosey. Not sure why someone had put she treats homosexuals better ?? Dosnt make sense ??? She?s polite to all. I go out of my way to this post office and wouldn?t go anywhere else :)
August 2023 by Bubbles Helm
AWFUL CUSTOMER SERVICE!! The lady at the counter was awfully rude, I wanted to post a small parcel for my uncle that was first class. But instead she completely ignored me and placed it down for special delivery AND charged me extra. She even gave me a pop quiz of guess what is inside my parcel. During my experience of being there I was given quite often dirty looks. While I was in line she was speaking to an openly homosexual person and was perfectly lovely and kind towards him, however when me and my partner went for our turn to post she treated us like utter utter egits. That is unfair and rude. Never going there again! I wish there was an option for 0 stars because that is what it deserves. Look out for the woman behind the counter with the name Ishrat, this complaint is about her.
August 2023 by Sean Friswell
We've been using thos post office for over 8 years now to the point that when we moved out of the area we still travel over to use this site. Always a pleasure to see Ishrat and her staff and she always check in with me to see how my girls are doing. A pleasure to use and their service has resulted in a loyal customer for life.