May 2023 by Michael Palmer
Very helpfull staff and very polite 5 star
January 2023 by Kali Jar
Worst customer service i have ever had, treated me like garbage, i wouldn't mind but I only went in to make a deposit it's disgusting, also the last time I made a deposit around a month ago was a bad experience aswell, there must be an internal issue as the staff are gossiping whither each other and being extremely negative towards customs
December 2021 by Jaskarandeep Doad
Hello there afternoon everyone, how's it going, great Customer services indeed here and a very decent Location in city centre.Wish it was open till 8 pm odd monday to fridays, along with saturdays till 4pm, considering its getting Busier i.e , uni college etcKind regards,Jaskarandeep Singh Doad,, jas
October 2021 by Glenn Hollywell
So slow! Only needed a printed statement as the website doesnt do it for savings accounts. Over an hour to wait for a thirty second process. Terrible.
July 2021 by Shaun Garrett
Lovely friendly staff
July 2021 by Amanda Lepton
the staff was very helpful with my savings account questions
July 2021 by Gavin Ellerton
Amazing staff always there to help
July 2020 by Michael Walsh
Good advice and efficient service with friendly staff.
July 2020 by Carpetmonsters 'carpetmonster' andyrewjon
Good service
July 2020 by S Hussain
Customer service is brilliant and staff is always available to assist you with any enquires.The best building society in bradford.
May 2019 by Catherine Allan
I have been with Nationwide in Bradford for many, many years and have always found the staff friendly, helpful and courteous. My review is not for that (5 stars) but for my past two visits. I visit this branch once a month, and on my visit in March the new cashier picked up a large cup of coffee and drank from it on two occasions while serving me - not very professional. I was rather taken aback but did not say anything at the time. When I visited yesterday morning this cashier was busy talking to the other new cashier who was sat next to her. They were so busy with what seemed to be a personal conversation, that I had to ask who I should go to. During the time I was dealing with my transactions both of these cashiers carried on with their personal conversation, which continued until Carl came and stood behind them. I found the behaviour of these two members of staff very unprofessional and rude. When dealing with a customers account they should fully focus on what they are doing. I would hope that this is a temporary blip in what is usually exemplary customer service.
July 2018 by Diane Olszewska
Have found the staff to be most helpful and efficient in a friendly way. Always make you feel valued as a customer.
March 2018 by Shahidul H Chowdhury
I have been a nationwide Bradford customer for more than a decade.
Outstanding staff
August 2017 by Boris Horvath
staff very helpful and friendly.for me one of the best branch staff in town.
March 2017 by Nate Castleton
The staff are allways friendly, and such a good atmosphere ð???
