May 2025 by Asif Khan
Too long wait there the staff was do nothing inside the cabin and just put me on waiting list from 45 minutes
January 2025 by Imani Bell
Absolutely appalling taking money of disabled children and refusing to give it back leaving them with nothing for a full month
January 2025 by Blake-james Bell
Absolutely appalling taking money of disabled children and refusing to give it back leaving them with nothing for a full month
September 2024 by Nicola Sabri
Open children's bank accounts. Staff were excellent and made the process smooth. I would definitely recommend this branch. The staff are a credit to the company.
August 2024 by Michael Brannan
Appalling service.
Have staff standing around, several customers waiting to be served, but told have to wait.
Inexperienced staff then have to get help from others, allowing down the process even further.
While I appreciate people need to learn, surely a Saturday is not the best day to throw them in the deep end.
Glad we were closing an account.
March 2024 by David Lancaster
Will be closing our accounts, poor store service and misdirection.
May 2023 by Michael Palmer
Very helpfull staff and very polite 5 star
January 2023 by Kali Jar
Worst customer service i have ever had, treated me like garbage, i wouldn't mind but I only went in to make a deposit it's disgusting, also the last time I made a deposit around a month ago was a bad experience aswell, there must be an internal issue as the staff are gossiping whither each other and being extremely negative towards customs
December 2021 by Jaskarandeep Doad
Hello there afternoon everyone, how's it going, great Customer services indeed here and a very decent Location in city centre.Wish it was open till 8 pm odd monday to fridays, along with saturdays till 4pm, considering its getting Busier i.e , uni college etcKind regards,Jaskarandeep Singh Doad,, jas
October 2021 by Glenn Hollywell
So slow! Only needed a printed statement as the website doesnt do it for savings accounts. Over an hour to wait for a thirty second process. Terrible.
July 2021 by Shaun Garrett
Lovely friendly staff
July 2021 by Amanda Lepton
the staff was very helpful with my savings account questions
July 2021 by Gavin Ellerton
Amazing staff always there to help
July 2020 by Michael Walsh
Good advice and efficient service with friendly staff.
July 2020 by Carpetmonsters 'carpetmonster' andyrewjon
Good service