March 2024 by shazad hussain
Very out dated an staff not that helpful when a one one of there customers parked an blocked me in they couldn't even locate the driver that was staying un there hotel an if u make a complaint the hotel ignores the issue saying no one available an theynwont do anything about eitherRooms: Rooms out dated from 20 years bt clean first room didn't have heating an tv an phone is from 20yr ago that didn't work second room at least had working heating etcNoteworthy details: Staff will refuse to take a complaint or help u make one if you have any noisy from other customers
March 2024 by Ivan S.
Have stayed here before, thought would try again but regretted it;sink was blocked - they suggested i use towels to empty the water ..heating stopped working 2nd night, reception were very helpful but could not resolve it - apparently it is known that ground floor rooms 3-7 have had this problem for some time and looking at past reviews - looks like the same problem occurred 2 yrs ago .. still not fixed... they offered us another room - same problem..gave us an extra duvet and small heater ...as others mentioned - fire alarm came on twice over 2 nights.. was told some drunks set it off by opening fire doors..no toilet brush ....however - had nice breakfast overlooking the garden - staff very helpful, reception staff exceptionally helpful, were clearly embarrassed by the faulty heating, which is a known issue, and has still not been fixed;we will not stay here again ...
March 2024 by Alistair Holdsworth
Staff on the front desk were very friendly and helpful, those behind the bar less so.Rooms are dated, very dated and worn. Window didn't seal properly so let a lot of external noise in, carpets stained, room smelt of paint. Beds comfortable enough, and bathroom fine. Fine for a short, cheap overnight stay.Location good if you drive.
March 2024 by Jay Bhatt
Very Very bad restaurant facilties. Food served is not the best. Room is cold. Heating not effective. Bed is not comfortable. Hope I want get back pain. Toilet light is not working. Location is very bad. Wish I have not chosen this hotel. Check before you book.
March 2024 by Marian Firth
Staff brilliant especially amir .. room carpet disgusting but rest top notchNoteworthy details: Amir on reception outstanding...made up for dirty carpet in room
March 2024 by Folasade Ademiju Adekunle-Thompson
Location is only suitable for persons with cars.
March 2024 by Gary Suttle-Burton
Stayed here three times now bloody fire alarm goes off every night with certain nationaliy smoking in the rooms despite warnings
March 2024 by Glynis Sibisi
Perfect and quiet ?
February 2024 by Cameron North
Food & drinks: Great foodNoteworthy details: Great service
February 2024 by Ben Moore
Got a parking ticket whilst giving blood here. Charming
February 2024 by Diane Lisle
Rooms: Carpet dirty .bathroom mold on tiles .not enough tea n coffee heating not to warm
February 2024 by Brian Witcombe
What do you expect? It's a budget hotel, and a cheap one at that. The location is on an industrial estate and Google Maps gave an unnecessarily convoluted route involving a long approach over a winding country lane. Check the map for a simpler and quicker route if coming from the South.There is plenty of free parking on site. Public areas of the hotel are clean and cheerfully decorated; our guest room was so-so, looking like it had a cheap repaint hoping to improve it. The carpet was stained but the bed was comfortable, the bed linen and towels clean and fresh. Plenty of storage spaces but only one chair - a wooden one, so nil marks for comfort. Fortunately our stay was only for one night.We had the included breakfast, typical budget fare, but we were offered fried eggs and I'm glad I accepted because it was really good, just the way I like them with the yolk still soft.Would we stay there again? No, not even for the fried eggs.
January 2024 by Susan Deacon
We love this hotel,
January 2024 by graham carson
Fabulous breakfast. Nice roomRooms: Had a family room. Plenty of space
January 2024 by Mark Pickering
Very friendly staff on reception but carpets on stairs and in rooms filthy and stained.