January 2024 by Caraline L
Came for a birthday meal. How I wish we hadn't of bothered. Yes it was busy and a Saturday night and they were apparently short staffed, but, we waited over 30 minutes for drinks and then had to go to the bar to find them waiting for us on a tray. About 10 minutes later our food came out. We had all ordered off the menu rather than the carvery. One member of the party had an all day breakfast which you can't go wrong with, one member had chips and chicken strips and two other party members had burgers, one being the vegetarian/vegan burger. All the meals were luke warm, the chips just oven chips and very dry, the chicken was cool and the vegi/vegan burger was dry and tasteless but after eating left an awful aftertaste which lingered for the rest of the evening. Cheap food at not so cheap prices for what you got. It isn't often we get to go out for a meal and it was extremely disappointing. We could have had a better food from McDonalds! We did say our meals were not the best when asked if everything was ok and we were given 2 free pieces of cake. In hindsight, I think I would have preferred some money off the bill. Staff were nice though. Needless to say, we shall not be going back or recommending.
January 2024 by teus1984
Excellent atmosphere, Great staff and lovely food. Quick service and great experience all round and would definitely recommend to family and friends.
January 2024 by Alison H
This was my first time and I was very impressed. I?m vegan which was no issue at all. I went with a friend, who?d been many times before. Staff were very friendly, approachable and helpful. Food is excellent, very reasonably priced and very good helpings. We went on a Saturday night, so the place was packed. I would advise to book on the busier nights. I will definitely come back! Thank you!
January 2024 by Steven M
Always amazing food
January 2024 by Nicola S
Absolutely disgusted with this place the service you get is terrible so booked a table for 16 and asked if we could be seated all together arrived to find tables separated and each of us sorted back to back so had to turn round or move to chat with family not what we asked for . Next issue when ordering the food together we asked if we could have starter etc all to be brought as a group so we could all eat and finish more or less together , no some was brought mains before starters then sent back to await starters complained about the lack of interest from staff with regards to complaint then waiting a further hour longer for 3 of the family still waiting on food whilst everyone else had finished by this time I was fuming because nobody was interested the staff seemed so unhappy been in work once again went to complain about their service and still wait g on food to be told be manager Jason that a group of 16 wasn?t a big booking to them which tells me there not Interested in a family will not be going again absolutely disgusted with the place
January 2024 by LaveryRebecca
Amazing as always, highly recommended and Caroline on the carvery did an amazing job serving the meat that was cooked to perfection along with a georgious yorkie pud. 5*
January 2024 by andreadI6550NH
A party of 12 of us had a brilliant time for my wife?s birthday. The food was varied. Carvery excellent as usual. Thank you.
January 2024 by SueAndrewAdam
Excellent as usual, great food and a friendly service. Joshua on the carvery and our waiter Jack were both brilliant.
January 2024 by Emma W
Absolutely beautiful food can not wait to go back friendly staff aswell all nice and clean and plenty to choose from 10/10
January 2024 by elizabethbI5511OJ
Went for a carvery and got seated straight away. The staff are lovely with a good sense of humour, everywhere is clean and tidy. Very generous with the carvery portions too. Definitely worth a visit!
January 2024 by Jet36688384292
Came tonight for a family meal. Food was absolutely beautiful . Our little boy especially enjoyed the massive chocolate sundae. Our starters arrived and were lovely unfortunately whilst we were still eating them the waitress arrived with our mains . This was really disappointing , I?ve worked in the hospitality industry for twenty plus years I?d of been mortified if I?d of made such a mistake but the waitress didn?t even acknowledge the mistake. I had my starter boxed up so the rest of the food didn?t go cold . The waitress was not engaging at all and to be blunt seemed completely unhappy in her job . We felt rushed which is completely unacceptable from a customers perspective. The mains were superb though and we all really enjoyed them. I told the waitress the meal was beautiful as she cleared and didn?t even get a thank you . Think a change of career path is needed. The bar tender a young girl with long dark hair was smiley , friendly and a breath of fresh air just as it should be a credit to the establishment.
January 2024 by mikebradburn
Fantastic services at first booked in ok table ok food warm and plentiful. Buying cake to takeaway takes longer than eating the main meal. Order cake to takeaway before you sit to your main meal.
January 2024 by Janet H
Went for lunch with the Hubby he had steak and ale pie, he said piping hot and perfect very tasty. I had gammon steak it was equally tasty and just perfect. We got seated promptly and staff were all polite and friendly nothing to much trouble . Eaten here quite a few times and never had a complaint keep up the good work
January 2024 by Ann C
Nice carvery quick service Staff friendly IT was a nice carvery Didn?t have a starter or a pudding so cannot comment on them
January 2024 by smellykay696969
After a hard we called in to the heathfield for tea,we were seated straight away even tho they were very busy..the servers on the carvery were amazing ,there friendly customer service was warming and inviting making me feel relaxed and chilled after a stressful day...thank you Carol and Donna..your a credit to your team keep up the good work
