December 2023 by Sofia Al-khaiat
Special thank you to the man who helped my dad this evening, unfortunately didn?t get a name but he was very patient with my dad and got him transferred onto a better contract with a great deal.Thank you!
November 2023 by William illingworth
Absolutely terrible experience three times I visited in the last 3 weeks. Was promised if I paid a large up front fee to pre order a phone I would be GUARANTEED my new phone the day after launch. So I paid and my phone arrived 20 days late and the people in the shop did nothing but shirk the responsibility and blamed the supply chain. Granted it's a supply issue but they in store GUARANTEED me the delivery. I want to collect when it eventually arrived and asked to speak to a manager and apparently he was not available. Mid conversation the assistant said I finished 15 minutes ago and said that guy in the corner will sort you out when he is done with the other people. Just terrible customer service from the whole Bradford branch
August 2023 by F
Very friendly employeesAnd the employee Farah is a nice person and helpful
August 2023 by Gloria Mori
Employee was most helpful
June 2023 by adam wood
Got a phone contract in 15 minutes. Everything was explained clearly and concisely. Perfect, no nonsense customer service from a staff member called Hassan who is an asset to your company.Everything works as intended and was shown all alternative options in a relaxed non pushy manner before I made my choice of purchase.
April 2023 by rebeka Abrahamova
Very awful customer service! Made me sit there and wait nodding their head at me as if to say what do i want instead of coming to talk to me normally and ask. Then they said their system isn?t working.
February 2023 by KIM K (KaurK1)
Always service with a smile. I've been going here for years for my upgrades and add ons. They are honest with you and never a silly sales pitch.I saw adnan today and a senior worker (can't remember his name) but very helpful amd forthcoming with info. EE be proud!
February 2023 by Aadil Sakoor
Do not buy in store as no cooling off period and not mentioned at point of sale and call centre said you have to go in store who then fobbed me off to say no return policy shocking EE!!!! Always buy on the phone or online as you get cooling off period
August 2022 by Stephen Greenwood
Lovely staff and provided all what I needed.
July 2022 by Taimoor Afzal
Very nice and covid equipped storeEmma brilliant customer service assistant
July 2022 by Alizeh Saeed
Just bought the iPhone 12 Pro max it was great experience
May 2022 by S B
I visited the Bradford branch yesterday and was served by YasHe was such a nice guy very friendly and professional and helped me to upgrade my contract and get me the beat deal very happy customer.Big thank you to you Yas ?
April 2022 by James Scaife
Great service helping me discover that my phone was blacklisted and that?s why I couldn?t get any signal.However I took out a contract SIM in store, received a text with the details and I was lied to about the price, contract length and data. Still marginally cheaper than I was paying otherwise I would have cancelled and gone elsewhere.
November 2021 by John Coverdale
After terrible service from EE on phone decided to call into Broadway store, what a breathe of fresh air!Helpful friendly staff, thank you !
October 2021 by Anwar Mohammad
They have politeful staffTo be on the top phone 5g or good working phone to last a good 2/3-5/10 years its like impossible in history and they sell apple products and do mot and cash back etc it would be polite if all companies only charge for the service the customer uses such as balanced measured and weighed etc counted precisely - its on the website the customer wants to stay on a budget but dont know what takes their bill over their budget they learn slowly as i am learning and getting better with bills and products
