August 2025 by Laura Johnson
Initially, the point of contact and customer service were good. Debbie was very responsive and helpful, and Clifton?s offered a good range of bathrooms. Debbie came and measured the bathroom, but unfortunately, that?s where the problems started. The bath with the free-standing tap I had chosen was too big, so I had to change to a wall tap. To make matters worse, the wall tap that was then sold to my plumber was incorrect, and I?m still waiting for an alternative.
The little details that have been overlooked still haven?t been resolved, leaving what should have been an expensive, high-quality bathroom looking unfinished. I first raised these issues on 30th June, and we?re still no closer to having them sorted out.
The real disappointment has been the aftercare. Despite spending a significant amount of money with Clifton?s, they have failed to deliver on their promises. My sundries remain outstanding despite repeated assurances. Aftercare has been non-existent, and all I?ve had is lip service.
If you expect any kind of customer service after the sale, I?d strongly suggest going elsewhere, because Clifton?s simply doesn?t deliver. The sales staff all seem to have different made up nick names for customers too. This was revealed by a member of staff.
So there has been confusion on which customer is which! This cements there utter disregard for the customers who essentially add to their commission.
June 2025 by Umair Kashi
Good customer service
February 2025 by Anj H
Great deals
January 2025 by Nazia Talib-Hussain
Great service from Debbie, knows the products well and great advice given. Debbie is generally on it and makes sure we don't forget something when doing a few bathrooms.
November 2024 by Tracey Clews
Great experience with Debbie right from her visit to measure up and all her help with colour matching and choosing the right furniture for our small bathroom. Also adding additional items and resolving a couple of issues. Highly recommend Clifton Trade Bathrooms and the fabulous Debbie, thank you so much.
October 2024 by Shamila Nazim
Fab options and Paige at reception is great too
October 2024 by Glenn Whitfield
Non too shabby ?
August 2024 by Ian Smith
Excellent service. Like all bathroom projects, there were hiccups along the way, but the staff (especially Debbie) went above and beyond to resolve the issues, and were happy to talk either over the phone or in person whenever we had any questions. They liaised with our fitters to arrange the delivery of the items over separate dates to fit in with the schedule of the work. There were some mix ups with the items ordered but all were replaced promptly. Also we over calculated the number of wall tiles but Clifton happily refunded the unopened boxes with no quibbles.
July 2024 by Jane Higson
Brilliant experience with Adam from CTB Bradford. Excellent service, great knowledge and all round great chap to deal with.
July 2024 by Hannah Wedge
Had an appointment booked with Deb, had an idea what we wanted but we were not sure how to put it all together. When we walked through the door we were greeted with a coffee. Deb listened to us took gave us advice of what would work and color suggestions. She then came out to have a look again to see if what we had picked would work.
On the many occasions we went back and all the other members of staff were so helpful. We did change our minds a few times returning and swapping things, Deb was fine with it,
I would definitely recommend Clifton Trade Bathrooms Bradford, the service, prices and quality excellent.
?..Robina & Steve?..
July 2024 by Joe Buttrick
Great experience with Clifton Bathrooms, right from Debbie coming round to measure, going up to pick out what we wanted and all through the fitting process they were on hand if we needed. We had a couple of changed decisions and swapped some things after purchase and again it was no bother, Debbie and the other staff were more than happy to help and always friendly and chatty when we went in to pick things up.
The quality of all the furniture, tiles etc. Is amazing, even my bathroom fitter (totally independent) commented on how good the quality was compared to other popular bathroom shops and has said he'll be recommending clifton bathrooms in future as well.
See pictures for before and after
June 2024 by Babette Bodiene
Great experience! Debbie is so lovely to work with and makes the whole process of buying a new bathroom fun, even the boring bits!! She genuinely cares about what?s best for the customer and the bathroom items are great. Delivery better than expected and comms absolutely top notch. I just wish they did kitchens too !! ??
June 2024 by Laura Taupin
Great service for buying my new bathroom. Adam was really helpful and refunded me the cost of items that I didn?t end up using.
April 2024 by Rosie and Jack Holt
debbie at clifton bathrooms on how she has helped us find the best products for our renovations amd aleays goes the extra mile tp make suggestions. As a business owner its always good to know you can send your clients in store to pick amd choose what they want with no fuss
April 2024 by Tracey Knight
Superb service from Adam and his colleagues at Cliftons in Bradford. We were able to choose everything we needed for our new bathroom in a one stop shop, and there was a good range of choice. Prices were excellent and Adam came out (a 44m round trip) to measure everything up so we got the tile and panel quantities right as well. Deliveries were prompt, two days at most. Very happy.
C & T.
