December 2023 by Sana Bibi
Amazing company and amazing staff
December 2023 by Lina Begum
Care unique wasn?t an agency that I originally chose for my mothers care as there was a reshuffle through the council and we ended up being with care unique. So far the carers have been very good and have listened to my instructions of what I require of them on daily basis for my mothers care who has dementia. There?s 2 particular carers Sukhpreet and Sabana who have showed great empathy and care towards my mother during shower calls which has made it easier on her as she can get quite frustrated during shower time. I hope this kind of support from all carers continues.
December 2023 by Barry Ford
Amazing service from staff hinna and nimrah, best company in the trade, never had any problems with the care they deliver to my mum. Many thanks
September 2023 by martin holmes
Excellent polite staff
August 2023 by Florence Archer
You so younger and very helpful and please send her back while other care is not available pls send her her name is poona and thank you very much for sending her I am very worried thank you
August 2023 by Georgena McPhee
Awful Avoid Avoid... I did not choose this care provider the council did. I moved as soon as I could no care no communication... neighbours said the carers were in and out and claiming for the time. Unable to meet basic needs. My 0aeents false teeth were lost and I was advised to look in the fridge... months later and I have been unable to replace them if they had communicated with me sooner.... Avoid Avoid contact the manager and all you get is a rude abrupt and unhelpful response... thank goodness I moved to different provider no stress now!!
August 2023 by Yassar Taj
What a nightmare. We didn't choose Care Unique. The council moved my late mother to them in a local reshuffle. Things went from bad to worse and feedback and complaining just fell on deaf ears. Management need serious training but they think they know it all. New management is probably the only answer. Staff were clearly very unhappy but what can they do? Feel sorry for anyone who experiences Care Unique. The only reason they have high ratings is because the reviews are fake and done by family members and staff. Genuine reviews are dismissed as 'we don't know who you are' etc. We moved to Woodhall Care Services. They were very good indeed and I would highly recommend them. Supportive management with regular reviews and very caring and understanding staff who were friendly and reliable and willing to go the extra mile.
July 2023 by Bhupinder Singh
Care unique provided a service for my father. The staff were extremely polite, punctual and most of all, very caring. They never rushed. They always made sure dad was comfortable and they also had a loving and respectful sense of humour too. Dad used to say they were like his daughters.There are no words in which I can describe how the girls looked after dad. Words can not do them justice. All I can say is they treated him like their own father. We could not ask for any more, as we had a very shocking experience with a previous care company.Davi and Nina (management) are both gems. They are in it for the right reasons and they genuinely care. They go out of their way for their patients.I can not recommend care unique enough if you require care for your loved ones.They will definitely be more than looked after with this fabulous team of staff.Love and respect ??
June 2023 by khuram sheikh
The care given to my mum by this company is over & beyond anything we could have imagined.The carers are always so polite, helpful & attend to all of mums needs with every visit.My mum thinks of them as family & looks forward to her visits.Apologies for the carers I don?t know the names of but Shabana & Lata & all the fantastic carers - my thanks go to you for the wonderful care you give to my mum. I couldn?t thank you more, keep up the fantastic service, you are a credit to Care Unique ?
March 2023 by halima valli
I found the management team and staff to be very friendly and professional. Would highly recommend.
March 2023 by Jules W
Care unique have been taking care of my needs for a month now and I can honestly say they do a good job, they're always respectful, they make sure my needs for the day are met and treat me as an individual and not just another client.
February 2023 by Sadaf Qureshi
Most of the Reviews r impressive
July 2022 by Mo Gheesa
My experience with the management staff at Care Unique has been great and to a high professional standard.
May 2022 by Fatimah Shabbir
Care Unique provides service for both my brother and sister. I?m happy that my siblings care needs are being met. the staff are very flexible with time and don?t rush, they always have a laugh with family members. having the same routine is important for my siblings and there has been no issue so far, the management are very nice and friendly, if there is an issue it is always solved. i would definitely recommend this company to family and others. Thank you nina and to your staff.
May 2022 by Harkiran Sahi
They provide an Excellent service for my mum sarabjit kaur who was palliative care at the time but as now sadly passed away.The cares we?re alway polite and on time and always asking my mum what she need help with and always having laugh and joke with her to help improve her mood.The management was always on hand to help with any questions or problem we had to get stuff we need.Care unique gave my mum the best service and would use them again if need and would recommend to family and friends
