December 2023 by Kev Wilson
Rude staff who also spend far too much time in the back chatting to each other instead of actually serving customers.
May 2023 by Paul Kenny
Just wasting your time dealing with this pharmacy, never anything in stock and expect you to drive around tracking down medication, when I have a stroke boots is liable due to disgusting service.
May 2023 by Robert Stevenson
This pharmacy is a waste of time had so many different reasons why my prescription is not ready have had enough now changed pharmacy
May 2023 by Allison Smithies
The staff are pleasant enough but the is a lot of disorganisation.Jane is always helpful and efficient though.
February 2023 by Jess TheDragon
Brilliant service. I've seen more rude patients there than staff..in fact the staff have put up with a lot of abuse. Yes they chat while they work which is fine with me. I think people need to stop putting their own frustration out on a service which is there to help you.
February 2023 by Melanie Johnson
Terrible service. Had my 4 year olds prescription for 10 days and when chasing it to be told they didn't recieve it and it had gone to another pharmacy! Bearing in mind these were my nominated and do my sons prescription every month. By this time he was VERY low on his epilepsy medication and no pharmacy could get it as the manufacturer was out of stock!! If they'd of contacted me earlier maybe something could of been done sooner rather than leaving it unacknowledged and my poor child nearly having to go without!! Safe to say I've now changed my nominated pharmacy and will not be using them again.
February 2023 by Craig Redmond
Do there very best with working with a disaster of a surgery
October 2022 by Nathan Delaney
Staff are wonderful and helpful when you are there and they are clearly very busy. But hardly anyone ever answers the phone otherwise can?t fault.
October 2022 by Seraj Miah
1 star due to repeated mistakes over a lengthy period of time. Communication appears to be a big problem. Don't appear to be making much improvements.
March 2022 by Annette Bentley
This pharmacy has the rudest set of staff I have ever known. There is not a single one of them with any manners. It is disgusting that they all find acceptable to stand behind the hidden counter chatting and laughing while people are stood waiting. Today was the final straw.. the young girl in there disappeared to the hidden side of the store to get my prescription, and started shouting something that I couldn't make out, I asked her to repeat as I couldn't hear her and she literally started shouting. When I answered her, she then asked me to repeat.. very rudely.. what I had said. When she finally brought out my prescription, she then said name and address, very curtly... and then asked why I was exempt... I picked up my prescription and walked out. The staff in that place are disgusting. I have now changed where I will be picking up in future. They need some customer service training.
January 2022 by Nasim Jamal
Staff are disinterested, even when they're not busy, they take ages to come out from the back to serve customers and when they finally do they're not very polite or welcoming! Definitely need training in manners and customer service!
July 2021 by lee parker
Walking into this pharmacy is like walking into a 1970s comedy show!!But more often than not I walk out not laughing !Time after time prescriptions are not ready, often weeks at a time in waitThey often try to evict you if you unfortunately have to get their within 15 mins of closing ! More often than not stood outside for an hour before !Then the good old excuse comes out "we have not received it ""We don't know nothing about it "Well your system says its here as does my phone and email message !!Its an establishment that people need to literally keep alive!But run like faulty towers !!!Its a shocking example of of how not to run a pharmacyIf you ever have approx 1 hour to waste then come hereThey will certainly help you
July 2021 by Colin Firth
Easy access, good parking available, well signed with Covid instructions, restricted customer numbers allowed instore due to current restrictions otherwise this would be 5?. Sanitiser Station just by the entrance. Extremely polite & accommodating staff who can explain medication details. Good opening times up to 6:15pm, check first!
July 2021 by Brooke Phillips
Staff are incredibly rude - I?m told to ring the phone number to get my number changed - tried from 8am until 2pm and nobody answers - also very rudely demanding you ?stand behind the lines? but look at you like you?ve got 5 heads when it comes to payment and they want u to go within the lines?? Absolute abomination of a pharmacy - shambles of a doctors tbh - taking new people on when cannot even service the ones they?ve already got - big shout out to Kathy the nurse though she?s the only reason I don?t go to another #MVP.
July 2021 by Che Larkin
Very nice people and quick survice.
