December 2022 by Dom Dawson
Normally never have a problem here, usually very helpful.Today I was issued a token number by my gas supplier so they could put credit on my gas card and the post office said they didn't have a clue how to do it?They tried a couple of times but even the main boss couldn't/wouldn't do it!So I now have to wait for the gas to run out and then I can call an engineer to come and add the credit!!!!Surely if an energy company issues a credit for a prepayment meter and give you the address of the shop/post office to use, they should know how to do it?I had a representative from the energy company in a live chat and she said they are messing me about and they should know how to input a simple RTI (remote token issue) they didn't even know what RTI meant.!This is an obvious need for training, as its extremely frustrating walking all the way to the village to be told they don't know how to input a simple code, that the supplier issues to anyone facing the same problems.The company are putting the onus on the Post Office to be aware of how to do this simple transaction, especially considering they deal with payment cards for all suppliers, and I have to agree.
June 2022 by Mally Taylor
Renewed my passport there today, the girl that helped me was super efficient .I would recommend this place for their politeness and customer serviceMany thanks
November 2021 by S & J Kaushal
Amazing customer service from all every time I go in. I have recently renewed my driving licence and passport and it was so easy that I'm now telling everyone else to do the same. All you have to do is walk in with your old licence and passport and they take care of the rest,they even take your picture. Exceptional customer service from the young lady at the counter(sorry didn't catch name)
November 2021 by S Kaushal
Amazing customer service from all every time I go in. I have recently renewed my driving licence and passport and it was so easy that I'm now telling everyone else to do the same. All you have to do is walk in with your old licence and passport and they take care of the rest,they even take your picture. Exceptional customer service from the young lady at the counter(sorry didn't catch name)
August 2021 by Andy H
Excellent post office in village centre near to market place and other shops. Good on street parking and other car parks. The post office provides excellent service with all normal post office services along with other services. The staff are very friendly and efficient. It's just like a good Hjgh street facility should be.
August 2021 by Phoenix (Phoenix)
Great little post office!Chris and Karen are always super friendly and always happy to help with anything you need
August 2021 by Julie Elliott
Great Friendly Old Fashioned ServiceBut its expensive in comparison
September 2020 by Patricia Taylor
Friendly helpful staff. Good atmosphere, and enjoy a chat when they aren't too busy
June 2019 by Martin Bird
Really friendly postmasters and staff, have a natter and a laugh with them, good sized village post office...keep it going.
June 2019 by Truck Mitchell
As a post office card account ATM w out this I can't get money from unless store is open
March 2019 by kyle alexander
Good place to pay your bills
December 2018 by Samuel lynam and Michelle Sowerby
Great post office the family that run are really helpful....
June 2018 by H F
Use Birstall all the time. Great staff and a full range of services.
May 2017 by Andy Sheard
Friendly and helpful staff
October 2016 by Richard Black
Great post office, very pleasant staff.