March 2024 by Rob Addinall
I had my Tesla repaired here via an insurance claim and the process was flawless. Couldn't ask for more. Special shout out to Kate who was great and Jistun
March 2024 by Harry Proctor
My Tesla Y was booked into Master Cars by a 3rd party insurer. I was well looked after by Kate and Suj throughout with clear communication and the work on my car was completed to an excellent standard and far quicker than I expected. They collected the car with minimal fuss and I was able to leave my hire car with them to sort when the work was completed and collected my car. Fantastically smooth operation!
March 2024 by Paul Rawson
The perfect car body shop! My car was repaired by Master Cars (Birstall). I chose them because of a recommendation from a friend. Wow! The end to end service and result was brilliant. Very professional outfit, great communications, accommodating and a superb repair. Thanks!
March 2024 by Darren Dalgreen
Very Good customer service
March 2024 by Kerry Ryan-moorhouse
Recently had to visit master cars for two repairs. While it took a while for one of the parts to arrive. When it did the repair was done super quick and great work. Sudge was brilliant always had a smile even at 8am. Great service and the ladies in the office were equally brilliant with their customer service. Thanks guys
March 2024 by Rachim Singh
Fantastic service from Master Cars. My Tesla was damaged and not driveable. The car was collected from my home address and taken to their garage. They liaised with a hire company for a replacement car.The Manager Suj kept in constant touch, liaised with my insurance company and arranged for the works to be carried out with utmost speed.I received updates via e mail and texts - keeping me fully informed.Best service I have received.Highly recommended
February 2024 by Paul Jepson
The repairs carried out to my car were absolutely first class - it looks brand new. The staff were all professional, attentive and very helpful, especially Kate and Dean. I am very happy with the high quality service I received, and would confidently recommend the team at Master Cars.
January 2024 by Omar Ismail
Very professional service
January 2024 by Michael Haynes
Just called in for a quote very helpful
November 2023 by Adam
Absolutely brilliant experience from beginning to end. They couldn?t do more! At all times I was kept up to date with the progress of the repairs. Suj and Kate are really friendly and helpful (give them a pay rise) thanks again everyone at Master cars
November 2023 by Scott Hession
They did a fabulous repair on my Tesla, staff were very friendly. Kate on reception is a credit to the organisation, so friendly and professional. Would definitely recommend.
October 2023 by Ali Khan
Unfortunately poor service. Went in for an estimate on my car as someone went in to it. Looked at reviews on this company looked good. So made an appointment for an estimate. Went in they had a look and said they?ll have the estimate ready in a few days. A week later I called them and they said they are running behind. Oh well It?s now been 2 weeks and still no call no estimate no email no updates. What a waste of my time. So I went to Alton cars charged me £30 and gave me an estimate on same day. Now that?s amazing didn?t mind paying as I would get it back from the 3rd party. This company was a waste of time for me for sure ?.
October 2023 by David Willmore
Excellent service as usual. The people in reception are polite and very professional. I wouldn?t hesitate to recommend Master cars to anyone who needs there vehicle repairing.Services: Painting
October 2023 by Becky Edmundson
Helpful and friendly from start to finish. Phone always answered, nothing was too much trouble! Thanks to the team and specifically Sudje who has the patience of a saint (I asked a lot of questions) and KatieService: Transmission repair
September 2023 by Jonathan Kisby
5*+++++ Don?t go anywhere else these people are amazing. First class customer service. The receptionists are so polite and helpful. I was dealing with Ian who is amazing I also spoke to one of the parts men again the customer experience was top notch. Today when I arrived Suj was on reception. No messing car straight in then offering me tea and coffee etc. The whole customer experience was fantastic. I had the car boot carpets replaced it was done within 30 mins. They didn?t mess about and had three engineers working on it. Honestly other car companies should learn from them. I had 2 tyres replaced at a different company despite have a booking time it took over and hour and half? These guys did a full complex Tesla boot carpet set in 30 mins.I can?t recommend them enough this how repair centres should work and treat customers.Again 5*+++++ and thank you to Ian, Suj the receptionist?s and the rest of the team.
