October 2023 by Blake Wain
The staff are very helpful and kind, if you want your space to look around they are more than happy to leave you be, which isn't the norm now a days.Any questions that I asked to the staff there (Danielle) they answered honestly instead of just trying to sway you to buy the experience carpet
October 2023 by Charleey Lloyd
Had an amazing experience in this particular store ! Amazing customer service and very friendly staff that made my visit exceptional . And I even won a chocolate bar in store! Highly recommend this store !!
October 2023 by Michelle Smart
Great experience ordering carpet! Danielle helped us pick out the right carpet for us and made the process of measuring and ordering really easy :)
August 2023 by Monica Modena
I went browsing for a living room carpet and was pleasantly surprised by the lack of pressure from the team!Chris was very knowledgeable and friendly when recommending the underlay and carpet that would suit our requirements.The whole team were patient and very helpful - highly recommend.
August 2023 by Kacey Walker
We had such a great experience at Carpetright, the staff couldn?t have done more for us. The whole process was seamless from the minute we walked in to the moment we left.Really looking forward to getting my new carpet fitted in August, thank you for all your help.
August 2023 by Rita Gummerson
Had a lovely time browsing in this store. The store was very clean & well laid out making it a pleasant experience. The staff were lovely too. I will be back in the near future once I decide on what colour scheme I want in my bedroom.
August 2023 by kieran turver
Went in to the store the other day, looking at what carpet would look the best within my home. The staff were extremely friendly and helpful. Would happily go back again and recommend to others.
August 2023 by Paul Williams
I've been to the Birstall (batley) near Leeds store a few times and always very welcoming. The young lady Danielle as always seems to be very knowledgeable about the products and savings. Definitely be going back.
July 2023 by Sophie Richards
Absolutely useless. Customer service is shocking, no one ever calls back or seems to even know what?s going on! We?ve been waiting for resolution of an issue for months on end, calling every week to get no update and another promise of a call back that never happens. An absolute bunch of buffoons from my experience. Avoid at all costs.
July 2023 by Matty Tate
Handing out free cookies, made the whole experience better! Also the great deals haha.
April 2023 by Laurel Summers
We called in at Carpet right in Furniture Village in Birstall Retail Park, Leeds and apple to Chris who was really polite and attentive to us.Chris helped us choose the right carpet for our stairs, landing and bedroom, he then booked us in for measuring up taking all our details.Dave came within a few days to measure up for us and again was very polite and informative.We then called back into Carpet right and again spoke with Chris who priced the carpets for us and ensured we could have the carpets fitted on a date suitable to us.The service we received from Chris at Carpet Right in Birstall was excellent and we would recommend this Carpet Right store to everyone, small but really friendly, attentive and efficient.
April 2023 by Damir Husic
Fantastic service from Bernard and Danielle. Bernard provided our home visit measuring all of our rooms and then guided us through the carpet samples to find the right choice for us. Danielle helped us in store finalising our order and arranging our fitting, helping to ensure our carpets would be delivered and fitted before the arrival of our new baby.
April 2023 by Chloe Murphy
Went into store yesterday to browse for kitchen flooring. Customer service was amazing. Bradley and Chris helped me decide on the best flooring. I didn't feel rushed in my decision and would definitely go back to this store for any future flooring purchases. Huge variety of flooring to choose from and some of best customer service I've ever come across.
April 2023 by Jacob
Visited this branch on Tuesday to buy a bedroom carpet. Yawer and Brad were very helpful. I've been to a few other branches but have to say the customer service at the birstall store was better. Very polite and great knowledge of products.
March 2023 by Basem Alsawy
My experience of Carpetright was absolutely amazing! The staff were all very friendly, providing me with all the necessary information regarding their range of products, services and payment plans, advising me which would be the best option for me. Their opening hours are very convenient, and there is always a member of staff available to have a chat and offer a coffee ?? and cookie ?! I would definitely recommend this place to anyone looking for carpets or flooring options.
