March 2024 by Ryan O'Keeffe
God Awful.We went to view a property today, called ahead to tell them we were going to be 10 mins late and were told by Jasmine she would call the person on site and let us know if this was not Okay. Arrived (8mins late) and noone at the property. Called the office spoke to Jasmine again who said the person doing the viewing had left... they hadn't called us back to tell us and then said "who was it you spoke to?" She had clearly put the phone down and completely forgotten. An hour and a half round trip wasted due to incompetence.
March 2024 by Antonio Andrietta
After applying to rent a property, they took more than 2 weeks to give me an answer on my application even after I called a few times and sent them emails. Even though my offer was pretty good, they tried to ask me for more money until they formally rejected it which took more than 2 weeks from the application date. It seems they did not want to accept my offer (which they did not) but they did not formally reject it either in case they do not receive any better offer.
December 2023 by jonathan langtry-langton
Ruby at Linley & Simpson was the estate agent for the seller of the flat which I've just bought. Although she wasn't acting on my behalf, she was great throughout. She attended to matters very quickly, chased solicitors and others, and gave me regular updates. The gift box which I received on completion was a very nice touch. Ruby helped make my purchase a very pleasant experience.
December 2023 by mohammad sheryar
I recently had a disappointing experience with a property agent, and I feel compelled to share my experience with others. The level of professionalism and service provided by this agent left much to be desired. Here are some specific reasons why I would not recommend working with them:Poor Communication: Throughout the entire process, the property agent displayed a lack of communication skills. They were consistently unresponsive to phone calls and emails, making it frustrating to stay updated on any developments or progress related to the property. It seemed as though my inquiries and concerns were not a priority to them.Lack of Knowledge: The agent's lack of knowledge was glaringly evident. They were unable to answer basic questions about the property or the local market. Their limited understanding left me feeling uncertain and unsupported throughout the transaction. It was apparent that they did not invest enough time in staying updated with current trends and regulations.Negligence in Documentation: The agent's negligence with important paperwork was concerning. They failed to provide essential documents on time, causing unnecessary delays and complications. This lackadaisical approach to vital paperwork displayed a lack of professionalism and disregard for their clients' time and interests.Misrepresentation of Property: The agent grossly misrepresented the property I was interested in. They provided misleading information about its condition, amenities, and neighborhood. This not only wasted my time but also caused disappointment and frustration when the reality did not match the agent's descriptions.Overall, my experience with this property agent was highly disappointing. Their poor communication, lack of knowledge, negligence in documentation, misrepresentation of the property, and pushy sales tactics made the entire process arduous and unpleasant. I would strongly advise against working with this agent if you value professionalism and want a smooth and transparent property transactionstay away from manager named: (dave)
December 2023 by Sam Taft
I bought my first house recently and the seller used Linley & Simpson in Bingley. Thank you to Ruby who was very diligent & professional throughout, and kept me up-to-date throughout the process!
November 2023 by David Gallucci
Linley & Simpson, Bingley have been fantastic with the sale of our house. From the valuation through to the completion we felt comfortable the sale was in safe hands, Carla & Ruby went out of their way to keep us informed every step of the way, even the smallest details were always passed onto us. I would highly recommend, thank you so much, I?m sure we will be in touch the next time we move!!
November 2023 by Lubna Begum
We bought a house through this letting agent in 2021At the time they were great as they were very approachable and responsive, leaving us as very happy customers.It turns out they?ll happily tell lies to make a sale!We live down a dirt track and the agent told us that the council carries out repairs every year / as & when required - this was a lie as it?s a private road.We were also told that a particular room had undergone a damp course. We?ve found out today that that was another lie which will cost thousands due to the hidden extent of damage over the years.I?m left wondering what else they may have lied to us about.
October 2023 by Ellie
What can I say! From start to finish the team have been super efficient with helping us get my property on the market and people in to see it. I have dealt with Ruby with the sale of my house and she has been AMAZING! Her communication has been on point and has given good advice throughout the process. Can?t thank her enough
October 2023 by Emma Henderson (emmxhendersxn)
Hollie was incredibly helpful and swift in helping us find and move into our rented property within a week of us viewing it. I can?t recommend her and the Linley & Simpson team enough ??
October 2023 by Gerard Fairchild
As a seller we have found that L&S are very proactive and professional in dealing with potential buyers in what is a difficult market. Very good comms regarding sales progression in particular Ruby. The fee was in line with the local market.
September 2023 by Sally Goff
Recently left a rental property after 5 years, have been dealing with Jack who has been a superstar in dealing with my inspection and getting my deposit back for me in what was a difficult situation. Can't thank you enough and hope to deal with you again in the future.
September 2023 by Alicia Gardner
I've recently used Linley & Simpson Bingley branch to both sell and buy a property.Both the sale and purchase encountered a number of challenges along the way however the team at Linley & Simpson kept me informed, offered proactive guidance and support and dealt with everything swiftly. A special mention to Ruby who is an absolute super star. Her customer service is impeccable. Ruby ensured she checked in regularly, supported with solicitor follow ups and kept on top of viewings and feedback.Thank you again to all the team at L&S for guiding us through what was a pretty challenging and stressful couple of transactions. If I ever sell again I'll definitely be back
September 2023 by Adam Williams
Dave and Jack are the 2 best estate agents I have come across in the last few years.Thank you so much for both of your help with my property! I look forward to working with you both in the future.
August 2023 by Abbie Procter
Superb - Me and Fiancé have just complete on our first house with thanks to Ruby, she kept us informed every step of the way so things ran accordingly, I can?t recommend enough! Thank you so much!Abbie & Pete :)
August 2023 by Tom Beaumont
Excellent service from Ruby and the team. Ruby kept us updated regularly throughout the process to ensure that our move ran very smoothly.
