October 2023 by SJ
Excellent service by Dave. Highly knowledgeable. Purchased mattress, extra cover with bedding & premium pillow. Sleep body scan machine very useful. Nice friendly atmosphere in store from other colleagues. Clean! Much cleaner than adjacent store. Really a world away from the horror that is benson for beds. Where we had a horrendous experience directly before. Definitely come to Dreams :) Premium Experience! :)
August 2023 by Alison Bancroft
Amazing, fast, efficient service! Such a lovely lady that helped us! Would 100% recommend! Thank you
July 2023 by Amy Billington
Excellent service, Miya was really helpful and helped us choose the perfect bed. Would highly recommend popping into the store, they couldn't do enough for you
July 2023 by Helen Elizabeth
I cannot believe my 83 year old neighbour had a mattress delivered today, the delivery men brought the mattress in and dumped it on the landing. She asked if they would take the old one down stairs, but they refused and said they didn?t have time. They then sat in the van for 5 minutes sorting out the sat nav. This all happened at 5 o?clock when they knew that the customer service would be closed so nothing could be done. Outrageous!!
July 2023 by Noel Kizere
Dealt with the lovely Stephen. Brilliant customer service. Honest advice and took the time to get to know us and our circumstances before suggesting suitable products. No sales tactics just pure honest rapport.
June 2023 by Janice Brady
Couldn't have had better advice when we went to buy a mattress this morning. Stephen took us through the technology process (new to us!) to ascertain the best one for my partner. Stephen was friendly, helpful and professional. We feel sure that we've made the right choice. We came away with a new pillow too. Here's to better nights' sleep!
June 2023 by Zoe FitzGibbon
Linda was absolutely amazing! She was very friendly and supportive, she answered all our questions and was super knowledgeable about everything.
June 2023 by James Pears
We were welcomed with ease and Linda was very friendly and helpful with us she also helped us with every thing we have asked about curtious polite to which we couldn't have been in better hands with.Thank youJames
May 2023 by Dan Burridge
Staff were friendly, super helpful, knowledgable, honest and PATIENT (I asked a lot of questions..).Thanks again :)
May 2023 by Gemma Morris
Brandon was great today, we did a sleep match, and were shown to mattresses that suited us the most. Whilst deciding which matress we wanted Brandon offered cups of coffee, which the hubby needed after me dragging him bed shopping ha!We ultimately decided which mattress we wanted from our options however we couldn't decide on the bed frame until we got home to measure. Brandon called me at the agreed time when we got home after we had measured and still had the agreed deal ready to go!Bed also being delivered faster so overall fantastic experience today and can't wait for my tempur mattress, pillows amd bed to arrive!Thanks
April 2023 by Nisreen Booya
Stephen at the Birstal outlet Drems is most competent efficient pleasant and professional. Was a great help in my purchase today
April 2023 by Ellen Bingley
Very helpful, knowledgeable and friendly staff.
April 2023 by Ann Francis
Very knowledgeable bed expert. I am highly delighted with my purchase
April 2023 by Mohammed Ali
Good service friendly staff polite and professional.Definitely would pay another visit.Stephen was really nice, courteous, sales staff.
April 2023 by TimInWharfedale
Shopping for a bed probably isn't at the top of anybody's bucket list, but shopping at Dreams at Birstall Leeds went well. Linda was helpful, thorough and informative. She helped us make a good choice for us, so thank you.
