February 2024 by Lewes
A big thank you to Vicky for helping me to book my insurance, transport and excursions for my trip. Vicky and the team are very helpful and welcoming to the store.
February 2024 by Kerry Smith
We normally book holidays online, but this time decided to pop into store. We spoke to Sarah, who explained everything about the holiday to us. Sarah gave us such a lovely and personal experience and we are so grateful that Sarah remembered the little details. It really does make a difference having that personal touch. Big thank you to Sarah, and we will definitely come back in to book again with you next time!
February 2024 by Martine Harman
A massive thank you to Jo for helping my husband and I find the perfect holiday to celebrate his upcoming 30th Birthday. Jo took time to discuss our options with us which really helped us narrow down the best location for the time of year we had in mind - we were really struggling to decide on a destination before visiting TUI Worthing! Jo was so knowledgable on the features of ?TUI Blue? holidays - this helped us find and book our dream hotel, a TUI Blue Sensatori hotel. Following this, Jo went above and beyond to discuss activities available local to where we will be staying. This really brought it to life for us and we are looking forward to booking a couple of these up to make our holiday even more special. We are super super excited to explore beautiful Cyprus and cannot thank you enough Jo for making the process so easy! Thank you so so much ??
February 2024 by Hayley Myslowski
Gina was amazing! She was very knowledgable, helpful and patient - thank you for all your help!
February 2024 by Callum Whyte
Booked our holiday with Gina today, she was fantastic and answered all our questions. Nothing was too much trouble.
January 2024 by Cindy Hunt
Thank you Sarah for the customer service you provided. It was second to none. You certainly had a job on your hands helping us to find the right summer holiday in Turkey! If it is as good as the last holiday you booked for us we?ll be over the moon!! The TUI app tells us that there is only 200 days to go! Can?t wait!! Thank you so much.
January 2024 by mark warner
Alice in the store was exceptionally professional
December 2023 by charles bradbeer
Gina was just amazing. She was very helpful and knowledgeable, assisting our wedding booking, provide honest answers to everything we requested. Would truly recommend!
December 2023 by Raymond Staley
We came in to TUI Worthing to look for our once once in a lifetime holiday to Iceland. Vicky was extremely knowledgeable and went through all the trips we can do. Can?t recommend TUI Worthing enough.
December 2023 by Barry Grout
Very helpful staff with a lovely friendly atmosphere
December 2023 by Alicia Stickland
We have just booked a holiday for next year. We dealt with Alice from the Worthing branch, who has been amazing and so patient with us while choosing the right holiday for us. She has been so helpful and took a lot of time with us to choose the right holiday . Communication throughout was excellent .
December 2023 by Tina Little
Came in to book a holiday for 6 of us and the customer service that Chloe g gave was brilliant. She was so help, nothing was to much trouble. Left very happy with holiday all booked.
December 2023 by Maggie Niblo
Well where do I start. The customer service I received from Sarah was above and beyond. Even though we didn't book through her store she still printed out boarding papers, luggage labels and updated our cruise booking with insurance details. What a very pleasant young lady. I shall certainly not hesitate to book directly with her again and recommend her to friends. I do hope these comments are seen by management. Thank you Sarah. Joan Niblo.
December 2023 by Danny Zottola
i have booked a holiday with tui and gina has also been keeping an eye open for a hotel in spain for me the staff at tui are so helpful i will certainly use tui and recommend them as they have great customer service thank you gina.
November 2023 by ziolablue
We went in to TUI in Worthing today, and talked to Vicky we didn?t know where we wanted to go but she found our perfect holiday. And really brought it to life, she even found some boat trips we wanted to do.