March 2024 by ???? ???????
visited this place dozens of times and everything was great, but today it's just horrible. When I got to the office I was served by an elderly lady, I explained to her the situation that I had recently received two of my recently sent letters back, due to a mistake by Royal Mail apparently, the last time I had this problem another employee understood me and tried to help, BUT no this lady, who didn't even let me tell what my problem was, started pushing my letters out and kicking them out. Constantly interrupting and repeating the same thing, she showed her unprofessionalism and indifference to customer problems. Just a creepy staff, I really hope my problem is heard and not ignored.
December 2023 by Carol Cornfoot
We haven?t had post for over a week and as it was my birthday last Monday, many friends told me they had posted my cards at least a week before. Very upsetting not to receive birthday cards
December 2023 by Shirwan Sadiq
Very bad place
November 2023 by Aaron
Can?t believe this place open for 2 hours a day its a joke and shocking service how is anyone that works able to collect there parcels always staff shortages and any other excuse they can think of system down, no staff theres always an excuse all the people out there looking for a job yet royal mail cant employ anyone must be a horrible company to work if nobody wants to work there sort it out for god sake its terrible let alone trying to get the postman to deliver stuff that?s unbelievable aswell
October 2023 by Zachary Landau
Hardly ever open.Absolute joke....
October 2023 by Krzysztof Warpas
Always shut, constantly changing opening hours. There?s always something getting in the way of providing the service. Bloody disgrace and a waste of time. Shame you can?t give negative stars as this is all this place deserves.
October 2023 by Patricia Deighton
Broken contents in the parcel, parcels delivered the other end of town, post delivered to the wrong end of the street, and receiving other people's mail. Total rubbish.
October 2023 by Debora Szabo
Sadly, I can't give zero stars, but that's exactly what they deserve. I've been trying to collect a parcel for a few days now, only to find a lame excuse on their closed doors, different every time. There's no point for this office to even exist anymore, they are totally useless.
October 2023 by linda Oltmann-Harmens
my package from bt has been delivered to wrong address , now waiting hanging on phone to speak to someone, bt sending replacement but that will probably go to wrong address too. terrible service!!! had to give 1 star to post when I didn't want to give them that!!!
August 2023 by gRinchY 230490
Open times aren't even what is shown online, they are open between 8am and 10am only - how are those of us who work supposed to collect our items that can't be delivered?? Staff are also rude or unbothered when your local postman has lost or misdelivered items and you just want to find out where your mail is. Terrible service from what is supposed to be THE postal service
May 2023 by Leslie L
Never open?another notice on the door today about being closed because of staff shortage. Happens too often!
May 2023 by Ogion Aihal
Hassle free and convenient. Can be a wait though. Quick service though which is painless
May 2023 by Leon De Bourgonniere
Due to the fact there is rarely anyone servicing this pick up point. My suggestion if you are unable to be at home upon delivery day, is to have it delivered to a shop post office or post office like WHSmiths in town and pick up from there. As yes it is a pain in the backside in regards to collection.Regards
March 2023 by Colin Hill
Drive for 30 mins, pay to park to find a sign on door saying opening an hour late. Only open for 4hr. How hard to find someone instead of wasting people's time and money
February 2023 by Chris Thornton
Tends to be closed during opening hours when I go there. I rearrange delivery and that fails so trying to find a phone number so I can call and see if they will be open or not.
