July 2025 by Nigel Parry
Was in their Worthing Store there was a queue of people one person on tills. Eventually they other tills were opened.
Having been waiting for a while I went to be served by Michelle. There were still several people behind me. She said her till was card only. I said where does it say that? Her response was well I'm telling you. She said she will speak to the manager. If its card only put a sign up to that effect. They guy on the middle till offered to serve me as I had the money out ready to pay he was really helpful unlike his colleague.
I don't think I will be going back to the store for the foreseeable as the customer experience was not very good. However, a shout out to the the guy who took control and dealt with the transaction swiftly & efficiently.
July 2025 by Carolyn Lewis
Great hardware shop, friendly staff and dog friendly too!
June 2025 by Kate Jarvis
Super helpful and friendly staff. Good stock and internet orders handled really well. Highly recommend. Essential shop in Worthing town centre.
March 2024 by Sharon Cummings
Great store but inconsistent staff. Younger members of staff are pleasant, friendly and always willing to assist. The older lady however, is the most unfriendly person there, as another reviewer mentions. Ask previous customers about the female member of staff who?s mardy and they always describe her, so it?s obviously not just me having had a negative experience. Any customer facing role - especially retail, is hard work but if you lack the ability to interact with customers in a friendly manner, perhaps retail isn?t your ideal sector. Shame as the range of products is great, it?s centrally located in Worthing town centre and the other members of staff are wonderful.
February 2024 by Janet Ludlow
Always helpful and stock very good and extensive
August 2023 by Maria J. Reade
Had to send legal documents overseas with DHL. Spoke to Manager, James on phone yesterday, he explained process. Went into store this morning and James was friendly and helpful. Made it so easy. Thank you
May 2023 by Christopher Colwell
The staff are very friendly and knowledgeable about the items they stock.
December 2022 by Sarfraz Shah
Very bad experience. I never expect ..there one of the staff she does not know how to deal with the customer.I felt let down after her treating
August 2022 by Roger Smith
Helpful staff
July 2022 by Bekki Tourle
Love this place, aladins cave, staff are down to earth and very helpful
September 2021 by Nigel Simmons
A very friendly shop, all staff welcoming and even a member of staff who understands other English dialects besides southern English. Brilliant
September 2021 by Anneka Morley
Great service and friendly staff! Needed some help choosing an electrical item and the staff member who helped me was really helpful and knowledgeable.
July 2021 by Chris Troak
Has a varied stock so can usually get what I go in for. Reasonably priced. Friendly, helpful staff
July 2021 by Jo Haslam
A chain store with an independent feel. The staff here are very friendly and knowledgeable, and always happy to help when you ask for a recommendation.
July 2021 by TrueSim
Top store! Very friendly and knowledgeable staff, was great with my son who is very shy too
