October 2023 by Stinky Muppet
Great service and choice
September 2023 by Pamela Bruce-hay
Freya was an excellent sales person, who seemed very knowledgable, and helpful regarding the mattresses we looked and tried. She gave us time and space to test the mattresses, and talk about them. This helped us make a decision to choose a Temur mattress. Thank you Freya!
August 2023 by Sandra Tindall
Great experience Alex is a great salesman
July 2023 by Helen W
After looking round many shops, we settled on a Dreams adjustable bed, paying in full up front for a 4 week delivery slot. However, a few days before delivery was due, I tried to find the bed online to show a friend but it didn't seem to exist.We tried to call our local shop but none of the phone numbers worked so we had to drive over to speak with the manager. He confirmed that there had been a mistake and we spent some time cancelling the order and trying to find an alternative. We eventually settled on another (somewhat more expensive) and I paid a hefty deposit. ETA delivery was up to 12 weeks for this one! We also had to purchase another mattress for our old bed as had already given the previous one to neighbours in preparation for the original delivery.We waited around another 6 weeks for the bed when the manager called to say there had been another mistake - the bed we had ordered is not for sale! It is still advertised online!! We could either order different or get our money back...I asked for the refund.A few days later I received a partial refund but they had kept back £60 for mattress protectors that they had given free as part of the deal...we had to drive back over to the shop to take them back and get the rest refunded!Really bad service and has cost us...Dreams held £1000s of ours for nearly 3 months, let us down with 2 purchases, we had to buy an extra mattress and had to drive to the shop 4 times because the phone numbers don't work and spent hours trying to get refunded.Terrible experience - will never give Dreams our custom again!!
June 2023 by Helen Ward
After looking round many shops, we settled on a Dreams adjustable bed, paying in full up front for a 4 week delivery slot. However, a few days before delivery was due, I tried to find the bed online to show a friend but it didn't seem to exist.We tried to call our local shop but none of the phone numbers worked so we had to drive over to speak with the manager. He confirmed that there had been a mistake and we spent some time cancelling the order and trying to find an alternative. We eventually settled on another (somewhat more expensive) and I paid a hefty deposit. ETA delivery was up to 12 weeks for this one! We also had to purchase another mattress for our old bed as had already given the previous one to neighbours in preparation for the original delivery.We waited around another 6 weeks for the bed when the manager called to say there had been another mistake - the bed we had ordered is not for sale! It is still advertised online!! We could either order different or get our money back...I asked for the refund.A few days later I received a partial refund but they had kept back £60 for mattress protectors that they had given free as part of the deal...we had to drive back over to the shop to take them back and get the rest refunded!Really bad service and has cost us...Dreams held £1000s of ours for nearly 3 months, let us down with 2 purchases, we had to buy an extra mattress and had to drive to the shop 4 times because the phone numbers don't work and spent hours trying to get refunded.Terrible experience - will never give Dreams our custom again!!
May 2023 by Lisa Jackson
After a fruitless search for a faux leather divan bed I visited Dreams. Alex at the Worthing store was truly amazing - and the quality of the beds was immediately apparent. Whereas the one I bought online and sent back looked as if it had been made as a primary school project (the headboard wobbled, had exposed staples, the fabric was wrinkled etc), the one I was shown was exactly what I needed. No hard sell, just good old fashioned friendly service. The delivery time could be faster (I have to wait six weeks for delivery) but I'm getting almost (they only have faux leather ottomans, not divans) exactly what I want and I got to see the bed in real life. Would highly recommend.
April 2023 by nicolette Stuckey
Brilliant service by Alex, so helpful highly recommend this store for service and value
November 2022 by Zak VonDaniken
Such bad Beds, Matresses ruined after a few years
August 2022 by tony g
This is one of the best blow ups ever. Built in pump, literally didn?t take long to fill her up with gods gift. took her firm voluptuous bulges camping and where there wasn?t a plug socket available I used with a battery tool to prime her and just kept pounding her full of amber nectar. She accepts electric, battery, mouth Or hand jobs?? Either way this beaut gags to be treated rough and just lays down and takes it
July 2022 by Margaret Moore
OK but not the best, shop around
July 2022 by richard Last
Best priced so bought a bed
July 2022 by Richard Lilley
So good I bought a bed
July 2022 by Michelle Chatfield
Brilliant service.
January 2022 by Linda Randall
Great service, no sales pressure and good value
September 2021 by terry hill
Helped by sales assistant Trevor. Options clearly outlined and no upselling to dearer product. Extended warranty offered but refusal accepted. Short period to delivery. 2nd purchase from this store
