December 2023 by Robert Stevenson
When you go to Costa, it should be something you look forward to. I only stopped here because my son wanted a toastie. I found the fridge bare compared to other Costa?s. The staff quite rude and a previous time they took a free drink when I asked them not to. They also over charged me on a deal they ran and when I asked about it, the manager was quite intimidating and had some assistance with this from customers who I can only call ?his regulars?
December 2023 by moisi moisi
Service very bad and horrible
December 2023 by Fabian Clovis
After eight hot chocolate for me mmmm mmm.
December 2023 by Melly
The staff were so friendly in Costa in Goring!I took my daughter there after one of her mock exams. Great drinks/ food and great service - we will be back for sure!
December 2023 by rachael jackson
Rude staff, no customer service, the man making coffee was swearing and slamming things around, the girl on the till was rude and unhelpful - no Christmas / plain gift cards available after queuing for ages. The kitchen / coffee area was FILTHY! (Chose not to get myself a drink and just got the drink my client asked for)The guy shouting out the drink (wrong drink) so I said no need to be rude, he then started arguing with me saying when was I rude?. When in all seriousness had been rude and miserable the whole duration I was in the shop! So after queuing for 20minutes, I came away with the wrong drink for my client, only one of the 3 gift cards I needed, no gift receipt, no drink for myself due to how dirty it was and fuming after the lack of customer service demonstrated! Wouldn?t recommend to anyone and deffo won?t be returning!
December 2023 by Al G
I bought a roll with 50% off and they charged me full price. I tapped my card before realising but they claimed they had charged the reduced price and lied to me.
December 2023 by Claire Seller
It?s always a bit slow here, a pretty run of the mill costa but sometimes it?s nice to have a Costa coffee even if you do have to wait a while for it ????
December 2023 by Dave Murkin
Good coffee and very polite friendly staff.
October 2023 by Glen Jones
Needs a good clean and staff to smarten up.Outside is not well kept and tables left and not cleared.
October 2023 by Joanna Gill
Very friendly staff always try their best. The manager was outside cleaning the pavement area which obviously shows his commitment to the job. Sam was a great member of staff who served me . All staff are lovely and helpful.Shame about the flooring which lets the team down which i guess is due to higher management.Great costa and I visit lots of different costas .
October 2023 by Cheryl Price
Efficient but could have done with the bar being a little cleaner...didn't affect my experience but as its open for all to see just an observation.
September 2023 by Josh Eaton
Staff are always really friendly, very nice coffee.
August 2023 by Bob Randell
Great coffee. Friendly, helpful staff.
July 2023 by Kelly Carr
My cold drink was warm!
July 2023 by Rachael Watts
I made a mistake in my order and they very kindly sorted it out for me in a very friendly and professional manner not to mention their chocolate fudge brownie mocha frappe's are so absolutely amazing I love love love them, they are the only coffee shop I get coffee from, it's a much better flavour coffee than other big brand shops and their staff are always very kind and friendly!!!!Kid-friendliness: When my son goes in there they are always happy to talk to him he loves to watch them make the drinks
