December 2023 by Lee1601
Thought I?d go inside to order instead of the long wait at drive thru. Actually watched the burgers being made. The Staff member who was building the burgers up, was a short girl who had trouble reaching the buns. She got the first one out no problem reached up to get a different size out of a different tray, and actually rested the first bun under her chin so she could use both hands! She then decided to wipe her nose a couple of times with the back of her hand while still holding a bun and then put the bun down and shoved her snotty hand straight in the salad. All this combined with wearing an dirty outdoor coat over the top of the uniform. This had seriously shaken my faith in the franchise and action really needs to be taken to lift standards! Needless to say, I fed the dogs my burger when I got home while I just sat down and ate the soggy stone cold chips!
November 2023 by vic slade
Very fast service even though busy .staff were still cheerful and polite even though being run off there
November 2023 by N Brooks
If coming where McDonald's is on your right, Sat Nav will try to take you down to the roundabout, go in the right hand lane to turn right. Entrance is through the door to supermarket and turn right. As per McDonald's restaurants, clean, tidy and service to our table was quick with the food being hot and the drinks cold. Toilets were clean and had soap and toilet roll.
November 2023 by BB
By car access to the restaurant is very dangerous and ridiculous. If you prefer to order inside, you have to initially join the queue for the drive-through. This took ten minutes. Then drivers can split and park. However, the food was hot, at least. I also noticed that they don't ask to see your receipt when collecting the order.
October 2023 by Krystian M
I came just after 10 pm, maybe that's the reason, but a few tablets have been a bit dirty and no customers around. Otherwise food was good, hot, and served really quickly. Will come
October 2023 by Sienna Clark
Rude staff. Always not enough people to help. Dirty toilets. Busy enough. Some maron decided a delivery with a huge truck should happen on a Saturday at a busy time, blocking the entire car park. Not sure what they are doing for brains down there. But someone useful must of had the day off! Had to park outside the venue, as chaos was ensuring! Obnoxious and rude staff! Should of gone to Burger King down the road!!
October 2023 by James Budgen
I've given service 2 stars, the reality is that majority of the youngsters and the table clearing staff deserve 5 stars and the managers 0 stars. I ordered adult meals for my 2 children (4 and 6 year old) as they are vegan and there isn't a Mac Plant burger Happy Meal option. So having paid double the price on adult meals compared to happy meal price they refused to give my children a happy meal toy!!!!! We have been to a few Mac Donald's including this one over past few months and all have been happy to give a toy to the children and acknowledge the fact that it isn't ideal that they don't give this vegan option in the happy meal. I will never be going back to this Mac Donald's.It wouldn't be so bad but Mac Donald's is so expensive nowadays you expect a good service. Its nearly as cheap to go to a nice restaurant with proper food and table service!!! You've lost our business Mac Donald's because of 2 very rude members of staff in this franchise and exhorbatant prices (for what you get).
September 2023 by Ed Tippelt
Could not order on app as no signal. Ordered on machine and no ticket came out. Helpful member of staff remarked that the machines needed servicing, then went off to find my order number as it only appears on the receipt. Chips were cold and soggy, coke was watery and flat. Burger was ok, just. Place to avoid.
September 2023 by James KIRK
I'm a self declared McDonald's man.Come here for breakfast on a fairly regular basis. The staff are always cheerful. Food is warm and the venue is clean.Unfortunately the drive thru can be slow and the carpark is often rammed with nowhere to park.
September 2023 by Roxy Brown
We were passing through on our journey. Very busy at the time with drive through, especially with the building being so close to a petrol station. Car park was chocca.However, despite this, once we got to the window -which wasn't long, the order was placed quickly and the food was ready by the time we got to the collection window. Food very hot and fresh. No hanging aboutHappy kids!
August 2023 by JoeTheBassMan61
10p for a ketchup / bbq on £9.80 order of food just unnecessary from a huge worldwide company like this.But they only except cash when your collecting your food at pick up drive through window so useless if you paid with card and always busy so not going to que at drive through again.Food ok but chips seemed a bit underdone and not the first time they are a bit raw from this McDonald and no sauce to dip :(.Because this is the 1st time a McDonald has tried To Charge for bbq and ketchup 1 star.
August 2023 by Andrei Onisor
Disgusting frappe, I do not recommend this macdonalds
August 2023 by max k
worst thing ever; waited 20 minutes for 3 ice creams asked the people working there who didn?t know; they then said they deleted the ticket by accident and made it gave us a cold apple pie and melted ice creams then got mad when i asked them to be remade; we then get home and the milkshake we orders had mold on it? tf
August 2023 by KristianBowbrick
Site is completely unsuitable for the volume of traffic, and the app rarely works due to the lack of mobile reception. Staff usually say to use their free WiFi but you need 4g to register for the free WiFi. The food is exactly as good / bad as you would expect from and other branch of Golden Arches, however despite being extremely busy - far more so than most other branches, the staff are friendly, helpful and attentive. The biggest issue comes at weekends when the traffic queueing for either drive through or a parking space builds up for some distance on the dual carriageway which is really unacceptable. The only way the site would be big enough to deal with the footfall would be to close down the COOP and fuel station.
August 2023 by Ella Maria
10p for a sauce even though I ordered a large meal? Absolutely taking the mick. Assistant manager was blunt and rude, didn't say thanks or anything when I paid for it, just put it on the counter and walked off. Chips also had crispy burnt bits all over them, yuck. Won't be back.
