5 Star customer service! Received a mug as a gift and after a few weeks, the design started peeling off. Alerted Paladone of a possible production flaw and they have gone above and beyond by providing me with a replacement!
May 2023
Excellent customer service experience at Paladone and great quality puzzles.
Paladone began life in 1994 as a small novelty gift company. Now, a couple of decades later we've dropped the 'novelty' and deliver trend-based, innovative, beautifully designed and packed gifts and merchandise to over 80 countries across the globe. From our offices in the UK, US and HK we design and distribute directly from Brighton UK, Texas US, or the Far East. Our mission is to create the best gift products and deliver them to our customers with an unrivalled customer focused service.
