January 2024 by Stuart Shaw
Food and drink were excellent. Just coffee and toasties, but they were up to standard. Service was fine, nothing outstanding, was a bit unclear who was serving me at the start (turns out 2 people were both doing it). There was an annoying group of kids in there, who didn't bother me too much, but were clearly bothering others.
January 2024 by Chris McLaren
Nice coffee shop inside Next. Staff very friendly. Costa just need to employ one or two more to keep the tables clean and tidy.
December 2023 by Al G
Another Costa, another mistake. This one I ordered a takeaway Americano with milk. Only after leaving and too late to go back that I went to drink it and found no milk.
December 2023 by Stella Daniel
I never go to this or any other major coffee house, neither should you
October 2023 by Pat Crowdy
At next coffee shop very nice and tea there too .
October 2023 by Jade Els
Absolutely horrendous service we had by 2 dark haired girls on the 18th October at 4/5pm! me and my daughter where served but shortly after my mother that suffers with serve mental health issues which is undoubtedly not unrecognised had ordered a drink and food and she was told the tills where not working approximately 1/2 minutes after I ordered, the lady looked at my mother and carried on writting her stock take, and told her she can take her order in a minute. Then the lady making the drinks decided to be rude and tell me that I better shut up otherwise she will put my drink in a take away cup! I can understand the times and maybe the store was closing but the service was appalling and we were told to leave as she had told my mother she was rude when actually the service she provided was really appalling! I think this store needs a serious look at customer service as this was definitely not the right approach nor the correct way to speak to a customer! We had been coming to this store for a while and the manager of Costa is absolutely lovely very disappointing for the other 2 members of staff! We will not be revisiting
October 2023 by Patrick Murray
No salt or pepper supplied... Makes sandwiches rather bland...
October 2023 by Joy Dcruze
This costa coffee is always clean, tidy and has a good selection of food to offer, the staff are very bubbly, friendly and helpful.
August 2023 by Mike Rule
Have just call in to Costa Coffee homebush Shoreham The service could not have been a higher standard by the young manageress who is excellent at her job and customer service and customer relations in this day and age was a breath of fresh air whilst still training Sam (trainee) again excellent work and another first day (trainee) A review from myself is a very rare occurrence but just felt that it needed to be NOTED EXCELLENT HOPE YOUR BOSSES DOTOO
July 2023 by Jodi B
Terrible coffee, very watered down and tasteless. Dirty floor and noisy staff, very unprofessional.
July 2023 by Paul Ockenden
Staff nice, coffee ok for a chain.
June 2023 by Haydon Paddy
Great barrister staff, clean toilets unfortunately it just looks very tired. This is the Costa on London Road Brighton
May 2023 by Chris Isted
Very friendly staff and good to talk too never had a bad experience at all will always come back
April 2023 by NATALIE davies
This is one of the best Costa's, I go in. My mum and I love the manger, she is a real asset. Her and her staff work so well together and very hard working. Coffee is always fantastic.
April 2023 by Ash W
I love comin to Costa in days when I'm not busy!This costa is one of the few where the staff are actually decent and not NPCs.They always have a chat and are smiling!Imogen comes to mind as such a friendly and warm person!It's normally very busy due to how good it is!
