March 2024 by Jess Crawford
My husband's grandma lives in England and we tried to send her flowers (we live in the US). He placed the order but it was never delivered. We received one email that they were lost and couldn't find the house (while we were sleeping, because timezones) and NEVER got a follow-up to our replies.We paid for this order. It was never delivered, even on a later date. They also did not refund our purchase. I have been chasing their business in emails for four months. In January they said they would handle it the next day and then ghosted me.I don't think I've ever had a worse experience with a business. Don't spend your money here if you want to get a delivery or a refund when they make an honest mistake. I gave them so many opportunities to do the right thing, and now I'm going to go through the bank to get my money back. This is unacceptable.
November 2023 by Ian Ham
The best way to say we love you is with flowers xx
September 2023 by Amanda Thay
Perfect every time! Brilliant quality an a beautiful selection for every occasion. Always delivered on time 5* rating all the way
August 2023 by hazel d'alvarez
Not impressed,don?t think I got £52s worth of flowers.
July 2023 by Ben Davis
Excellent service, super speedy delivery. Thank you!
December 2022 by online stores
This florist did such a fantastic job with the pop of pink bouquet I ordered for a friend, the flowers are beautiful and she absolutely loves it! The service was great too, I made a mistake when i ordered online but when I called they quickly sorted it out and delivered with no problems.
December 2022 by Crocetta Rubino
Still waiting to hear back from this florist about the chocolates that DIDN'T arrive with the flowers. Despite sending a few emails, just no response from them. Extremely unprofessional and really poor customer service.
December 2022 by BrenPat Jones
Excellent service, ordered 8pm and delivered afternoon next day. Flowers looked fresh and the chocolates were very acceptable
October 2022 by Luis Enrique Arrevillagas
Finally got the chance to pop into YLF and I wasn?t disappoint . I really enjoyed my visit and can?t wait to go back . Highly recommend the selsey florist for beautiful unique arrangements for your home or as gifts.
October 2022 by Lin Allen
Very poor arrangement for my uncle?s funeral. Totally different colour to what I asked for and very very small. When I complained I was told to email them with my bank details for a refund. That was 4 weeks ago. Still no refund and they haven?t bothered to acknowledge any of my 3 emails. They have now blocked me on Facebook so I cannot comment. Beware if ordering for a funeral, if they think you won?t be attending, you will most definitely be ripped off.
October 2022 by Giannina Rossetto
I have used The Selsey Florist for the last 3 years. They provide an outstanding service and the flowers are gorgeous. I will definitely come back again.
October 2022 by Daniel Burgos
Beautiful flowers delivered to my wife on her 36th Birthday, she was over the moon. Many thanks!
August 2022 by simon hills
I ordered a bouquet for my daughter, the flowers that she received were not the ones I had selected, very poor communication and attitude from the florist, will not use again.
July 2022 by Derek Charge
I ordered some flowers for my wife's birthday - there was a very slight error with the flowers that were delivered - I contacted the florist via their contact page - without even needing to chase the florist sent out some chocolates and more flowers the next day - proving any business can make an error but it's how they react and how they put things right that determines how much they care - well done The Selsey Florist proving ordering from local businesses always gets you the best service.I have moved from an unhappy customer to an advocate :-)
June 2022 by PATRICK MASTERSON
I have just had a fantastic experience with The Selsey FloristI had forgotten my anniversary until the actual day.I contacted this florist the friendly and helpful response I received was exemplaryA beautiful bouquet was delivered the flowers were lovely and I had a very happy partner
