January 2024 by June Hart
I have been a customer at Specsavers , Rustington since they opened there and have always been very happy with them they give excellent customer service and have reasonable prices, i even persuaded a relative to change from the overpriced Boots opticians who also had poor customer service in the Rustington branch , but i would highly recommend Specsavers.
December 2023 by Smultronstal
I had a really pleasant experience here. The lady that did my eye test for me was really nice. it took about half an hour and I felt no discomfort whatsoever
December 2023 by Victoria Clare
My mum experienced very rude customer service from a man called Daniel today.
December 2023 by Pat Levett
Brilliant. I needed an emergency eye check referred by pharmacy. Although I was not their customer I was seen and full consultation within 2 hours of arriving unannounced.
December 2023 by Phil Rolfe
Open on a Sunday - good planFriendly and effecientNot too long waitingGood explanation following eye examlots of choices for glasses
November 2023 by CM R
I find it quite frustrating that the.person on the reception desk is very young with little knowledge and appears to guess at what she doesn't know. I went in to change from contacts to varifocal glasses to be told I wouldn't need an appt. just pick frames get them made and see how I go. When I queried this rather slapdash approach she sought advice and booked an appointment, not for the date I requested on checking my card when I got home. She just assumed I didn't pay for eye tests which I most certainly do and really didn't seem to have a clue and was also asking about my medical history quite loudly and publicly, not at all impressed.
November 2023 by Nancy ELENA
First encounter was not very easy. Thanks God a lady was able to clarify excess payment and proceed to refund. Their 2x1 offers are not suitable for everyone.
October 2023 by Alessandra Mariottini
They help me to find the right lenses for my eyes with patience. They are very kind and professional
October 2023 by Charmaine Gunter
Oh my word!I've been a Spec Saver fan for 5 years now and never thought I'd rate them again. Before moving, I visited Horsham Spec Savers.Well, Rustington take the PRIZE for BEST optometrists, ever!The Optometrist was incredibly efficient and helpful. Took the time to answer my questions.Special mention of James P. who is the first person to suggest the right frames, explain why AND measure them for a perfect varifocal fit.Impressed is not the right word I'd use - SUPER IMPRESSED!
October 2023 by Phil Gladman
Great service you'd expect. Very busy when I popped in but was seen within 5 minutes.
September 2023 by Terry Bates
I am very pleased with my new bifocal glasses and sunglasses and as always was very impressed with the service received at Specsavers Rustington who continue to provide a first class professional and friendly service.
September 2023 by Stuart Lowe
Great service and professional staff. Always happy to help and do their best.
August 2023 by Pamela Branscombe
Excellent service, from the moment I walked through the door !
August 2023 by Helen Robinson
Lovely, friendly helpful staff. Thank you to Dylan and James at Rustington.
August 2023 by Mick Glennard
A good shop that is well run, all the staff are friendly and helpful, I didn't have to hang about and was seen very quickly. I would certainly recommend using the Rustington town centre branch.
