November 2023 by Mia Clarke
Steals your money, charges a delivery fee and doesn't deliver items. Be VERY careful ordering from here.4 times I've booked off annual leave to take in a delivery of over £400 worth of plasterboard and 4 times the delivery hasn't turned up. Constantly given excuses by the store and told the store manager will call back, only to not hear anything. Still haven't been contacted by this elusive store manager 7 days after the delivery was meant to originally turn up. Truly, outrageously, bad service.
November 2023 by Camille
Poor delivery service. Messed up delivery 5 times without notifying they had cancelled it. They also then rebooked without saying (without checking availability). Don?t waste your time
April 2023 by Miroslav Tsvetanov
Customer service is absolutely poor and disrespectful . I had never met staff like this.
April 2023 by John Walls
Today I have enjoyed first class service from the staff of Wickes Littlehampton. I just want to say thank you to Claire, Laura and Jack.My first contact was with Claire on a telephone enquiry, she was most helpful with an excellent telephone manner. I then went along to the store where Jack looked after me, with assistance from Laura. Both these young people gave me the sort of customer service I thought was a thing of the past! If only we could have more of their high calibre then ?going to the builder?s merchant would be something to look forward to!! Well done all of you and thank you. John Walls Qa3 ltd.
April 2023 by Peter Eselgroth
Arrived today 4th April at 1830 during opening hours at Wickes Little Hampton to buy a single bag of concrete which I needed to finish off a job. When I got there the whole area was cordoned off, no other customers. The employee did not allow me to pick one up due to fork lift operation. He did not offer to pick one up for me, nor stop the forklift for a moment and was totally intransigent and unhelpful. I will try and avoid Wickes from now on in order to avoid more wasted journeys.P Eselgroth
April 2023 by Hilary Rennie
Always a disappointing visit. Poorly staffed.Long queues and I?ve had two occasions where information I required was given to me by a male member of staff in a very off hand and dismissive way. I believe because I?m female!This is definetly the worst Wickes store I have ever been to ( Littlehampton )
February 2023 by Jamie Tennick
Always great service here, only thing I've not been able to buy for trades is brilliant white acrylic wood paint. Other than that they tend to have what's needed!
December 2022 by Tony Alderton
Went to the store today to buy a radiator key, the young man that helped me was so polite and helpful ( like all the staff there) a credit to the store will definitely go back ???? keep up the great work , not being to DIY savvy was not looked down on in anyway at all
October 2022 by Ian Francis
A really friendly and helpful team at Littlehampton. I made a silly mistake with and order but they helped me wasting a journey.
October 2022 by Lee Farquhar
The staff are very helpful and polite.
August 2022 by Neville Clark
Always a good deal and plenty of choice. All the basics to do most jobs well. Improved quality of tools and fixings on display now. Some good offers around the store. Paint remover is with scrapers and sandpaper not other liquids. Some new kitchen designs.
May 2022 by Nedko Cholakov
Busy shop,friendly service.I will visit again.Thanks.
May 2022 by anthony thompson
Big store lots of building materials kitchens and appliences.
April 2022 by Neil Hunter
Parked up. Went in. Bought some sandpaper. Paid. Left. Walked back to the car. OMG. Incredible experience. I can't recommend it enough.
March 2022 by Elizabeth Waim
I got all that I came for. One person was very helpful in finding one of the items for me, thank you. The prices were better than some places too.