January 2024 by Chloe Ward
Went there with zero idea and apparently zero engine oil in my car! I had already cried in Tesco as had no idea what I needed for my car. I parked up and they took control, they checked everything and made me feel totally at ease. Would highly recommend this branch of Halfords. Thank you for rescuing me
December 2023 by Belinda Lee-Sampson
Fantastic value great courteous and swift fitting service - in all def a 5 star service thank you!
December 2023 by Jo
Fab job, bike built on time, very helpful staff even though I turned up 3 hours early to collect. Thank you
December 2023 by Loretta Brown
Superb customer care by the technician who I later realized was the Store Manager. I'm not surprised as I felt he went above and beyond and also advised that my front headlight was out which I hadn't been aware of so very happy.
December 2023 by Samantha Stenton
Had to wait a while but service I received was very good. Knowledgeable fitters with a great can do attitude
December 2023 by Gina Woods
Possibly the worst customer service I have ever come across. Also ended up having been charged for items the lady didn?t know how to find and couldn?t be bothered to find out.
December 2023 by H L
Excellent Service!Peter was so helpful with fitting my wiper blades. Such a quick and easy transaction!!
December 2023 by Lizzy Lee
STUART. I would?ve given more stars if possible. He gave such exceptional service & was so friendly. He clearly had a lot of knowledge in what he was selling. I got my windscreen wipers & one of my mainbeam lights changed within a couple of minutes!! well done halfords, I will 100% be coming back.
December 2023 by Dawn Williams
The mechanic Baz was absolutely brilliant..I caught him 10 mins before he started and he said it was not a problem to fit a battery. He was professional and helpful explaining everything and basically he was a absolutely amazing guy and if anyone needs to use Halfords at rustington, I highly recommend to ask for Baz and I hope he got his well deserved coffee.
December 2023 by Simon Wardill
Provided and fitted a new car battery at short notice. Apart from initial confusion as to which battery was ordered the service was excellent and the fitter, Baz, was very efficient abd helpful.
November 2023 by Debbie Hodson
Baz was really professional and helpful. He consulted me on the benefits of the Halfords Motoring club, and he immediately sorted out my battery and fitting it quick with care and efficiency. Recommend highly
November 2023 by Alexa Douglas
Brought a New Stop start Battery when I fitted the battery it was as Flat as A pancake, Very disappointed as I am a single female with car that wont start. I begrudged paying the £27.00 for fitting as the Battery was over £179.00 £25.00 up from a few months ago.
November 2023 by julie stafford
I called Halfords to double check that they could do the fitting today due to the storm, Shakira was so helpful she gave me the correct product codes and reassured me that they could fit everything today. I drove to the store the till operator got me the items and said it would be about 20 minutes before they could do the installation as they had a couple of people in front of me. The guy who fitted the items was quick to fit them and so helpful.
October 2023 by Stephen Bather
Needed a new battery quite urgently and was grateful to be able to walk in, order a new battery, have it fitted instantly (Dom did a careful, diligent and great job fitting the battery). Jade did the paperwork and persuaded me to upgrade to Premium Halfords club which saved me money on the new battery and also got me a free MOT. Jade was careful not to 'sell' to me but explained the offer and it made sense. Thanks to both Dom and Jade for excellent service at Halfords Rustington (W. Sussex)
October 2023 by Andrea Luxford
We came in to the Rustington store this afternoon and from start to finish it was a brilliant experience.The lady on the checkout was so professional, we needed a new car battery and she checked everything gave me options re cost and got a lovely man Baz to fit it for us.Honestly the best service. Baz explained everything and did a 10 point check on our car. He also told us about the Halfords motor club which we joined there and then as we aren?t mechanically minded! Really good value.Just felt really informed and well looked after.After Baz changed our battery he told us our tyres were low on tread and that we needed coolant.We got him to do the coolant for us and he was genuinely such a nice man.Thank you so much Baz and Halfords Rustington. So well run and honestly exceptional customer service.
