March 2024 by katy mclaughlin
My experience with purchasing a property with Graham Butt Estate Agents , particularly with advisor Carol, was extremely disappointing. Despite the sale of my own property being ready to exchange, Carol showed no interest in getting her property in the chain progressed at all. Her lack of care and unwillingness to support made it clear that Carol could not care less if the sale went through or not. It is evident that this agency lacked sufficient staff for the volume of business they handle, as Carol was constantly too busy to provide any assistance.Overall, I am relieved that I was not relying Graham Butt to sell my property, as Carol's unhelpful attitude proved extremely detrimental to the process.Just for clarification, this is NOT a fake review as suggested. This is a review on behalf of my mothers purchase, Mr Butt please contact me for more information.
February 2024 by Emma Cheshire
They have been great throughout the whole process of purchasing our family home, as with most chains it's never an easy process, but Graham Butt Estate Agents have been very supportive and constantly kept us updated thru this process.
November 2023 by Rhonda Rosier
I bought this house 12 years ago from Butts and have now sold through them. I cannot fault Tom for his understanding and compassion regarding the situation and his excitement for the property. 5* service.Adrian is exceptional and along with Tom, has dealt with all of my anxiety ridden queries. Nothing has been too much for him and he?s answered everything with a smile.We have just exchanged after 9 weeks, which we couldn?t have done without the hard work they have put in.Also a thank you to Carol who is also fabulous.
November 2023 by Beth Green
We bought a house through Graham Butt estate agents which was looked after by Adrian.Adrian was amazing from start to finish and kept us informed during every step of the process. We had difficulty with a solicitor within the chain which was very stressful but Adrian was on top of it at every point and took appropriate action to get the issues resolved where he could. He kept me reassured throughout and was very patient with my many calls. Tom also helped out and was the exact same, keeping us well informed and chasing things up while Adrian was out of office.I couldn?t recommend this estate agents more and would like to thank them for their amazing service.
November 2023 by Heidi Longworth
I would recommend using this agent, they were very professional and helpful, Tom kept us informed throughout the process of selling our home.
July 2023 by Jake Humphreys
A smooth process with constant communication to a speedy completion.Great service from start to finish.
July 2023 by emma paine
Staff were polite, friendly and helpful. Generally communication was a good but we did make 1 enquiry that was not followed up.
July 2023 by Sophie Baldwin
Great service from start to finish. Scheduled viewings quickly, informative & friendly on show rounds plus fast negotiation on sale!Once we secured the property, they were always there if we needed them - didn?t just fade away, we felt like we were in safe hands & the team were super friendly!
July 2023 by Michael Atkinson
Professional service and good teamwork/communication. Informative initial walkthrough, good knowledge about the property. Good support throughout the negotiations, keeping all parties informed and helpful liaison in getting us to exchange of contracts
July 2023 by Jeff Crick
The friendly, calm, reassuring and professional service provided at Graham Butt's in Angmering was exemplary. And ultimately, successful, in what has become quite a volatile market.
May 2023 by Barbara Adams
Very professional
April 2023 by Sophie Tupper Dave Tupper
Fantastic team, thank you all for all your help
April 2023 by Alastair Fraser
Tom came and took photos and by the afternoon it was on the market, within ten days we had had three viewings and 2 offers which we accepted. As time moved on, our chain collapsed when the bottom link pulled out. This was the third of March, and completion had been muted as the 10th. The office managed to get a viewing on the third around midday and by two o'clock a new offer was made which we accepted, protecting our purchase. With great communications from Denise, Adrian and reassurance from Tom we managed to exchange contracts through the new chain on the 3rd April with completion on the 13th. Through times of great panic when the original sale collapsed they each were very reassuring and helped keep us calm speaking to our sellers agent and solicitors. It was a wonderful effort and i am most glad we chose Graham Butt to take us through this. Top marks to them all.
March 2023 by malcolm westcott
Very helpful team, got through a difficult sale with good communication through the process of selling
March 2023 by Carol Collis
From the first contact, Denise went out of her way to understand our situation. Once the offer was accepted, Tom took over and did an excellent job. I would not hesitate to recommend their service