December 2023 by Glo CY
Excellent customer service by Guarin, a pharmacist technician. Came all the way to me at the shop floor to ask if I needed assistance. Polite, friendly, helpful and knowledgeable. I also witnessed him helping a gentleman put all his shopping away by own initiative, the gentleman was a wheelchair user. Fantastic member of staff!!!!!
December 2023 by James Humphrey
Had to wait in line for ages to get served. Barely any staff employed at this store
October 2023 by susieq212
Id give it no stars if I could. I watched an elderly lady in front of me be questioned, looked down on and patronised by a young shop assistant and left with no help after asking for cough medicine. She was getting distressed so I asked is this a recommendation she doesn?t have it or will you not serve her? I was told not to butt in to a private conversation and ?I?m going to get the pharmacist? great news I thought! The lady thanked me for trying to help but the pharmacist unfortunately wouldn?t help her either. The customer then went over to superdrug where she was treated decently and bought her cough medicine without any trouble. I?ve experienced this before in boots rustington where they talk to elderly people especially like idiots and when someone tries to help they?re met with rude remarks and a horrible attitude. I deal with customers every day and would never dream of speaking to them this way. If you don?t like people I suggest getting a different job. Outrageous
August 2023 by Chris Leggatt
Always rude. Opening times are always wrong.
May 2023 by Kate H
Absolutely shambolic service. Nothing but excuses & having to go through 111 just to get an emergency prescription because the people are so incompetent. The only good thing about that place is a lovely gentleman called Guarin. Shame all staff can?t be like him. There is no need for rudeness & I feel majority of staff unfortunately are.
April 2023 by Louise Jayne
Needs closing down as staff don?t care and the store is filthy dirty
November 2022 by Graham Milner
Booked my flu jab well in advance. Turned up to find a notice on the door. "Closed due to no pharmacist"Well done Boots. Poor service. Booked with Tesco pharmacy instead.
October 2022 by Dániel Bakó
Not professional at all.
October 2022 by Stevie Kershaw
Not at all helpful, very inquiring and had to wait wait and wait ?
September 2022 by Harry Simi
Associates always on hand to help. Fantastic pharmacy section.
July 2022 by Chris ?Moo? Brunton
Always helpful and courteous and friendly
February 2022 by Richard Logan
Great experience for me. Always had order ready to go. Happy days.
July 2021 by Eric Spencer
Good service, patient staff.
July 2021 by Toby Harris
Helpful staff lots of products
July 2021 by Wayne Roberts
Brilliant as expected
