October 2023 by Google user
I've only started going in more recently as sending Evir parcel. Man called Nathan is super friendly always remembers my name and has a smile on his face ?.\\nI used to work in customer service, so I know how it is to put a smile and be polite all day. It's not easy, but Nathan manages to do it effortlessly.\\nRegards\\nSioban Haggis
December 2022 by Rae M
Literally the worst service I've ever experienced. While I appreciate that there was a lot of confusion regarding my fathers return, the lady in the back was totally unhelpful... wouldn't recommend
August 2022 by Teresa Lee
Nathan, the young retail assistant is an asset to the post office. Extremely polite and went above and beyond to help with my many questions. He was professional in everyway and for such a young man to be so helpful is rare these days..
July 2022 by Nerrene Slark
Disgusting and horrible I was asked for personal information just for a driving licence form when I said I didn't want to say and it is personal the woman behind the post office screen went of on one resulted in me walking out without the form I needed it only has 1 star as its the only way you can leave a comment so ignore the 1 star I rate this post office 0 stars and avoid it if you can
October 2021 by Bekky Aldred
If i could give 0 stars i would , i DO NOT recomend this post office to any one , very unhelpful and extreamly Rude im still in shock the way i was spoken to today by the 2 older ladys working in there . Absolutely discustingI am making a formal complaint as well as this review
August 2021 by Nigel Parry
Visited the Post office to post off a package using a QR Code. The lady behind the counter (not Caroline) was so hostile and unhelpful. I explained her attitude was stressing me out and I have a heart condition to which she said I DONT CARE.If I use the post office again and she is working I will leave it to another day. Her attititude stunk. If you have got out of bed the wrong side don't take it out on your customers.
August 2021 by David Cary
I would not recommend Lancing post office to any one. They are not helpful, they are rude and arrogant. What is the point of having a so called post office there when you have to go to Worthing or other places to get what you need. Absolutely useless. ????
August 2021 by Mark Greenhead
Great Post office. Used many times, never any problems.
August 2021 by Valerie Hart
Poor staff, did not know the products on sale, gave wrong advice and quite frankly was rude. Would not go back.
July 2017 by Ronald Nyandoro
It's one of two Post Offices close to Brighton and Hove that offers Biometric Enrolment service, basically most people have to travel quite far to get here for this purpose - on the day I visited the service was not being offered because "person who does it is not here come back tomorrow". Unacceptable because Biometric Enrolment is time sensitive and there's not many places that offer it.
July 2017 by Darren Bridle
The post box outside the actual post office stated last collection is at 5pm. I got there at 5pm on the dot, I went inside and asked the camp fat bloke behind the counter if I was still in time, he smugly said you've missed it and made no attempt to help what so ever. Lucky the guy who collects the post at the end day overheard what he said and as I was leaving he said just put in the box I'll get it in a sec, top bloke. The idiot behind the counter could learn a lot from his college.
March 2017 by pat knight
Staff are very helpful and cheerful, I use this branch a lot to post parcels,letters and books I sell through Amazon and will have to stop selling if this branch closes as it is within walking distance and the cost of petrol on top of postage to use another branch would not make it worthwhile. This office is the lifeblood of the village and is always busy, it would be crazy to close it.
May 2013 by Gavin Ayling
Provide appalling service and no wherewithal or business mindset at all. It is no wonder the post office is struggling.
