October 2023 by Katie Waters
Having a village boots is a rarity and a blessing, often feels understaffed unfortunately. Staff were very helpful dealing with a private prescription after having been fobbed off by Rowlands next door. Usually has what I need but due to its small size do sometimes have to order in but staff are always happy to help. Photo kiosk has come in handy a few times. Has a large beauty section for a smaller branch
June 2023 by Adam Nazarko
Pharmacy staff here are incredibly rude, a young Asian man (possibly a manager) and two older female employees told an elderly women on crutches trying to pick a prescription (which wasn't available because they are waiting on a delivery) that if she doesn't like it she can use another Pharmacy and that "we all have problems"One of the female employees also said "I have a disability, but I still work don't I?" In what world is it acceptable to speak to an elderly women like this? Outrageous behaviour.Extremely rude, not the attitude to have when you working with sick and possibly vulnerable people, I was really shocked and disguted at how they were speaking to her.Really bad service, the manager needs to have a serious word with these three.
May 2023 by victoria harrison
Very good service
April 2023 by Nick Butcher
I bought a Phillips shaver for £40.. really bad quality.. tried taking it back but told by an assistant who had a face like a shrew..couldn't be sorted as they have no manager.. could I bring it back in three months.. when I said that isn't good enough I was told to take it to Worthing.. I have thrown it away.. be aware these people share a solitary Braincell... unfortunately the day I called someone had gone home with it .. don't bother going here..
February 2023 by Abir Sondes Abed
Unfortunately i had a very bad experience with a lady called Cheryl,very rude moody not professional at all,seemed bored in front of the computer when I was asking her details about my prescription and especially due to my language barrier I felt very embarrassed as she was bothered whe I made a lot of questions
July 2022 by Christine Lisney
What a wonderful team there is at Lancing Boots Pharmacy, from the lady behind the counter the pharmacist to the lady called Jill behind the counter serving. What a wonderful team of caring people, nothing is too much bother and they go out of their way to help and assist you. A************ A massive THANK YOU TO EVERYONE WHO WORKS AT LANCING BOOTS.
July 2022 by Lisa Howard
I came here for an emergency prescription through the nhs 111. I called multiple times for over 30 minutes because the nhs service advises you to but I couldn?t get any answer. I went to the pharmacy and explained how I came there because I am awaiting an emergency prescription and that I had tried to call and there was no answer and the lady didn?t listen to me and told me to call 111 for an emergency prescription which I had already done. I then went through to show proof that I had contacted the nhs service. The staff didn?t know what to do about this. I got my prescription but I had to wait an hour. I am never using this pharmacy again. Staff were rude and not caring at all!
July 2022 by Edward Chapman
Moody staff and have to wait days for your meds
June 2022 by Catlene Harrison
15/04/22....A pharmacist by the name of Tara gave me great advice. Went for an eye drop with a blood shut eye. The staff asked questions and called her from the back. She told me my blood pressure could be high please rush to A&E. Got there and ended up being monitored both my unborn baby and I. The doctors was very pleased if Tara's intuition and quick response. Long story short I was very pleased with the service I got at this location. Thank you Boss staff at Lancing. ??
January 2022 by Jack Taylor
Good for purchasing essential supplies. A limited range, particularly for men?s toiletries.
August 2021 by Mandy Franklin
What a disappointing dingy shopHardly any Christmas stock and when I asked a boxed gift the lady behind the counter was not interested and new nothing about the product. Will go further afield and shop in another boots store, Lyons farm bright welcoming store and happy interested staff. When local shops are closing down staff and decor stock etc need to be a cut above the rest otherwise like me people will shop elsewhere.
August 2021 by Paul Mansell
Pleasant helpful staff like every month when my carer takes me to collect my medication
August 2021 by Laurel Wallace
Had a fine time in there. They always have what I need. Staff are very well organised. Hardly do not have what I want.
October 2019 by Simon
The offering is wide ranging and abundant with great value and promotional savings to be had for the discerning shopper.
October 2019 by Susan Jones
Anything and everything you need is always available
