September 2025 by Sue Harding
Had a good experience. Didn't wait long to speak to someone. Very helpful and friendly and efficient. Helped reassure me too.
September 2025 by Karen Edmonds
Great opticians . Superb service. Very friendly.
September 2025 by Shirley Cutcliffe
I was very pleased with the professional way I was treated on my visit to Vision Express on 18th Sept. Yohan could not have been more helpful
September 2025 by mahendran yoganathan
Optician is very professional and friendly man. I felt like 1980 or 1990 grate service.
September 2025 by Emma Beckford
Mandy was brilliant. Took time to advise me on the options and offered great customer service.
September 2025 by Debra Thurley
Very friendly and helpful, punctual and thorough.
September 2025 by Andrew
My appointment was 12.45. Went in on time. All the team were friendly and helpful.
The optometrist was also friendly and helpful.
I was in and out within 45 mins.
Thank you all was excellent.
September 2025 by Wendy Mansfield
Staff are lovely. Such an efficient and friendly optician. Very pleased
September 2025 by Jane Gorely
Excellent customer service.
September 2025 by Ani Passmore
Very thorough eye test and reassured vision problem wasn't anything that couldn't be corrected with a new prescription. Very happy
September 2025 by Dorothy Sheppard
My eye test was very relaxed , and explained every thing as we went though everything
September 2025 by Roy Morrow
Optician was very professional and gave good advice. Other staff friendly and helpful. Overall excellent.
August 2025 by Chrissie Wilton
I was seen promptly and treated with care particularly by the optician. I had various tests and was given the results which was explained to me in full. My only criticism is that I was given a scan but not advised of the cost beforehand.
August 2025 by Manuela Pichler
Second time I've experienced the worst customer service as this branch. Today, I got seen promptly for my contact lens assessment and then needed to sign up for the direct debit. Waited 25 MINUTES without acknowledgement for someone to come back from their lunch break, when they did they didn't know how to order contact lenses and just starred at their screen. After an hour I gave up! Not the first time this has happened either, I'll be going out of my way to go to a different branch now.
August 2025 by Jacquie Walbridge
Always a good service just a pity I was not informed of the change in your supplier and that I could not only order 1 gas permeable contact lense and had to buy 2 new ones. I think a slight lack of communication. Anyway all good now
