Edinburgh Woollen Mill

Most Recent Comments

• July 2023 by Google user
  Very bad experience in the EWM shop.\\n2 Assistants most unhelpful and miserable...obviously not enjoying their work!\\nThe worse service I have encountered in visiting this store in years. Usually excellent service throughout.\\nOne star only because of a nice more mature assistant who was very helpful and pleasant but these 2 idle miseries should take a big leaf out of her book!
• December 2021 by Lynn B
  I visited today for lunch - I often have a coffee here and enjoy the spaciousness and ambience of the cafe. My mistake was ordering hot food. I ordered a jacket potato with cheese and beans. When it arrived it was a bare potato with about a tablespoon of beans underneath and about a teaspoon of cheese on the side. The chef hasn?t grasped the basics of what a filled jacket potato should even look like! I did mention to the polite young man that served me that it looked rather barren - he apologised and said that?s how it comes. I think my complaint may have got through as about 10 minutes later the man next to me had the same dish and faired much better - he was also offered mayo etc - I wasn?t - I went to the servery and there was none on offer! Hilliers management please train your staff better before you let them loose in food - I wouldn?t eat here again.