December 2023 by S Christina
Sherralee is an asset to the restaurant and such a lovely lady, during a very busy service she kept check on us and other families during our visit and the kids loved her, thank you for such a lovely experience and I hope your hard work is recognised!
December 2023 by Ray Smallwood
The food was good but initially we were seated upstairs which was very chilly and lacking in any atmosphere. The waitress tried to get the heating switched, on but I got the impression nothing was going to be done after she spoke to her manager. A table then became free downstairs and we moved there before our main courses arrived. We had booked so it would have been nice to have been seated downstairs from the start, but if they have to use upstairs, it needs to be heated first as it is not reasonable to have to endure the cold when having a meal out.
December 2023 by Emily Spence
A massive thank you to Sherralee for making tonight?s dinner perfect! Goes above and beyond, makes you feel comfortable and well cared for!! Thank you, hope to see you there next
November 2023 by WGS
Went here couple weeks ago, staff were bit off food wasn?t the best neither. We had a voucher and thought we would open it in the restaurant but there is no signal in there, Wi-Fi doesn?t work apparently it does according to one of the staff but I wouldn?t recommend it not to return. Didn?t feel like pizza express
November 2023 by Sally Arnold
We had a great meal and our waitress Sherralee was wonderful. She is so friendly, helpful and a real asset to the restaurant ??.
November 2023 by Karl Fry
Very helpful and friendly staff.
October 2023 by Alison Guyton
On the most recent visit to the Horsham branch, we were served by Sherralee and she was excellent. Energetic, helpful, friendly and very efficient. I have been to this Pizza Express branch several times and always found the service a slow and lacking in anything special - Sherralee however was anything but that. She is a great asset to the team!
September 2023 by Richard_801
Fantastic food. Really genuinely good customer service from Christina. Nice with the kids. We will come again. Recommended!
August 2023 by Mrs Foster
Popped here for dinner with my husband and son for the first time in Horsham. We had a Tesco voucher that needed spending.Dinner was nice enough, but I thought it was expensive for what we got. £3.99 for a coke is expensive.The Kids menu is good at £8 but then £1.60 for a juice seems a big steep. Over £10 for a 5-year-old dinner!I just didn't think it was the best value for money.Service was good, but I had to chase the waiter a couple of times to order 5.Husbands' pizza was lovely and mine too. My husband had 3 courses and wasn't stuffed. Starters were small and desserts. Just didn't feel much value for money to be honest.The toilets upstairs are disgusting! The floor and toilet haven't been cleaned for months, and I was honestly shocked.With Horsham having so much choice for dinner, we wouldn't return here, I'm afraid.
August 2023 by Darren Brownson
Been going here for yrs. But the quantity of toppings has reduced by half over the yrs but the price has increased. For the sake of happy customers top your pizzas properly. (Pizza in question, calabrese just under 17 quid. Used to struggle to eat, now left feeling hungry. ) great shame as was a good night out.We ordered 3 and sent all 3 back as all missing main ingredient the sausage. 24,8,23.. got discount but didn't get all eat at same time.Reason for loss of topping is the profit isn't good. HhhmmmPlus side is food you do get taste amazing.
August 2023 by L G
PE is not usually my first choice of pizza restaurant but Mum wanted to go here and I'm glad we did. Standard PE fare (tasty though!) in a packed, noisy restaurant. Seemed very understaffed but our waitress, Sheralee, made us feel like we were the most important people in there. She was fun, cheery and extremely efficient. She should be running the place. I'd definitely go back ?!
August 2023 by james white
We?re fairly regular at this restaurant and we?ve never had a bad experience. The food, management and staff are always great.My partner, myself and our one year old little madam were especially impressed this evening after a brief stop for an early meal.I don?t expect this level of service when they?re busier but credit where credit is due?.. I asked politely if parts of the meal that doesn?t take long to cook could come out as soon as it?s done due to the little one being hungry and the waitress Sherralee didn?t hesitate to consult the chefs and they were more the happy to accommodate this immediately.Sherralee was happy, professional, and provided the perfect service to compliment this highly recommended establishment. She and all the other staff on duty this evening were a delight, fantastic with our little one and the food was great and came out in good time.Guys I?m sorry we didn?t tip this evening we had a confusion over cash but we?ll tip double next time we see you all on shift.
August 2023 by Tom Burrell
Pizza express is pizza express all over.We had great service and food was good, unfortunately, due to some out of control children (No fault of the restaurant) the beginning of the evening was chaos.After they left, it was a good night, with a nice atmosphere. The waitress was outstanding. So friendly and helpful and helped in celebrating 1 of our parties birthday. A big thank you for a nice end to the evening.We will certainly return.
August 2023 by Lana Mackenzie
We love to come here as a family for a treat with the kids. What makes it a great lunch/dinner is when we have our favourite waitress Sherralee. Nothing is too much trouble and Sherralee goes out of her way ALWAYS to ensure we have a great meal. Everything she does, she always has a smile on her face. Thank you always for being such a great, personable, friendly waitress:) oh and the pizza is always fab so hat off to the chef ??? xxKid-friendliness: Always make sure the kids have a great experience and give them hats colouring pencils ect
August 2023 by mandi humphries
Sherralee our waitress was super attentive and friendly. Helped me use the app, made sure the pizzas we wanted to take away at the end were ready and hot as we left. Her personality is
