January 2024 by Alex White
A great local shop, bit quite as big, and therefore with as big a variety of options as I'd like, but perfect for getting started and the staff are very knowledgeable (or at least there's always a specialist around who can help with providing information). Overall a good local place to visit if you've got any pets.
December 2023 by Hazel Nye
Good service friendly staff
December 2023 by Simon Bull (sibull)
Super friendly and helpful staff
December 2023 by Paul Portnoi
Very polite and helpful staff.
December 2023 by Luha Harding
The staff's friendliness and helpfulness create a warm atmosphere. During our visit, the store manager, in particular, stood out with their patience and personalised assistance.They took the time to guide us through choosing our new furry friend and helped explain our pet's needs. A real dedication to customer satisfaction and making sure the animals get what they need. It made for an enjoyable experience. If you're seeking a pet shop that combines exceptional service with a genuine love for animals, Pets @ Home Horsham is the perfect destination.
December 2023 by Ian Holmes
I visited with my Husky (Zuri), to enquire about grooming.Shaune (deputy manager), was amazing. Professional, Knowledgable and incredibly helpful (6 stars!). Her appriciation of the product range impressive! I wish other stores had such staff. Pets at Home a great store, made special by their deputy manager! 11 out of 10. Ian. H
December 2023 by Natalie Grue
Staff are lovely. It's one of my dogs favourite places!
October 2023 by Paul Austin
Reasonable selection for animals or creatures food and other products. Costs for products could be cheaper. Staff serving at checkout are not particularly friendly which is disappointing.
October 2023 by Stacey Clegg
Great selection across various types of pets and my dog always lives to visit and get a toy!
September 2023 by Stu H
Staff can be rather rude but the store is well stocked for all your pet desires.
September 2023 by Imogen E
Lovely staff and managed to acquire everything needed
September 2023 by Erin Amber Leonard-Shine
New staff member Lucy was so lovely and helpful. We're preparing our cats for a fairly long flight and she was able to give us some tips and suggested a gentle calming medication to assist during the plane journey.Thanks again, Lucy
August 2023 by Kerri Pafford
Quite small and was a struggle to find the items we wanted as not much on shelves, staff were very helpful with setting up the app for discounts
August 2023 by Anthony Goldsmith
Easy shop to walk freely around, every think in there you will need for any pet you may own, loads of different varieties to choose from if your pet is fussy lol.Plenty of walks way, friendly staff. Helpful staff. Loads of parking.
August 2023 by Iain
It's a bit hit and miss with stock levels at times so tend to online shop now.
