May 2023 by Jordan Alston
Please learn how to refund items on uber eats if you do not have them when they are ordered . You never do and continually rip people off through either malice or ignorance.
February 2023 by Katherine Rickards
Kind staff, very hard working for little to no credit. Post Office is obviously important to them, just as it is to the village.
December 2022 by Iain McMillan
I popped in at 10:00 on 27/11, service was awful. The young lad serving didn't acknowledge me at the counter, scanned my goods, didn't tell how much it was, in fact didn't speak at all. What an earth has happened to good old fashioned customer service? He definitely needs to be retrained. I will not be returning....
November 2021 by Stephen Muldoon
Small shop usually staff in ailses with cages so hard to get round the tiny aisles.Post office never open when supposed to be. Staff need better training on the post office as one of my parcels went overseas instead of UK.Update ***9 months on nothings changed ****Went in today to post a parcel to Belfast like I do every week. DONNA argued with me it's Ireland and I would have to pay more for it. I explained I post this every week and she is mistaken. She told me i was wrong even tho I'm From Belfast and I know its part of the UK. We had a heated argument she told me to get out and don't come back. I then went to Roffey post office whree she posted for me without hasstle to the UK. She also commented said they have alot of complaints about this shop, I can see why... This must of been her that did the same thing 9months ago and parcel Went all around the country as she put as Ireland when it's UK and it took weeks for the recipient to receive parcel....Well safe to say I won't be ever putting my foot across the door. If management read this please send your staff on the post office to training or maybe check if they know geography before letting them Operate the counter.
July 2021 by Andrew Briant
Kept waiting for over 30 minutes while the store took a delivery - then when finally made it in - the young man looking after the post office - said to the three of us in the queue - the post office was closed. When I complained he said he did not know when it would re-open and he did not realise that we were waiting for the post office - even though we were all clutching large brown parcels! Terrible service - but with the new Co-Op opened in the village assume that One Stop will close soon.
July 2021 by Andrea B
Useless. Open when they want to. Definitely not a customer friendly shop. Shame because it is in the heart of the village. Definitely need improvement.
July 2021 by Roy Brummell
Supposed to be open until 10 go there after 6 really open
September 2020 by Ornate Fabrications Limited
It's a small shop but good for the daily essentials. Very friendly staff who seem happy to serve you. Not a huge amount of parking outside so most people just abandon their cars on the side of the road.
September 2020 by Holly Wilkinson
Good store, Poor Post Office. Shame
July 2018 by Terry Salter
Staff always so Friendly & Helpful. Mainly use it for the post office. But who ever serves me. Is always poilet. & friendly. 10/10
August 2017 by M Firth
Can't rely on post office being open when advertised.
December 2016 by william manson
Convenient store .great hours. Good choice of products .friendly staff.
May 2016 by _andrewmcg 1
Very nice people who work there
