September 2021 by Ryan Walker
Shout out to Michael the manager and Brandon for the incredible service I received from them. Really went above and beyond. Would give more than 5 stars if I could!
August 2021 by bonnie ferguson
We came into the Horsham branch today. The branch manager was so helpful in helping us rectify a problem. He went above and beyond and I would recommend o2 as their customer service is exceptional. Thank you to all of the staff at Horsham. What a great team!!
August 2021 by Denis Poole
Other than sometimes having to queue they are very helpful and pleasant staff.
August 2021 by Mike Dear
Great staff, but can sometimes need to wait a bit to be served
August 2021 by Tam Griffin
Unfortunately had a bad experience at the shop today 31st july ,i completely understand they were busy,the 2shop staff were trying to rectify customers phones,and I appreciate that a wait was inevitable but after waiting 10/15 mins I decided I had enough,not the wait,I expected that,but a no point during my entry or waiting period did either shop staff acknowledge me,a quick glance up with\\\"I'll be with you as soon as possible\\\",or words to that effect would have been more than sufficient,I, unfortunately felt the staff we rude and not representing O2 at all well ...
July 2021 by Rebecca Reed
Brilliant. Best service I've had ever. Gee and Michael were brilliant even though short staffed kept the level of service were impeccable. Thanks guys.
July 2021 by Ryan S
Excellent customer service and knowledgeable staff!! 10/10 even if I didn't purchase from their in the end.
June 2021 by Maggie Beech
Had short query so spoke to staff at door. Very knowledgable guy. So helpful.
September 2018 by Cath Robertson
Great service and support from 02 in Horsham
September 2018 by Nicola Collyer
Really great staff and explained everything to me without making me feel like the technophobe that I am
August 2018 by Christopher Clack
Very good service was help by Alex's
August 2018 by Norman Pemberton
OK great service fixed my phone in no time
June 2018 by Lorna Wilkinson
Fantastic customer service from a very friendly and helpful assistant.