January 2024 by emma martin
Order not taken down correctly. Then wrong items and missing items found once order had been collected and bought home.
January 2024 by Phoebe R
Visited during my stay in Horsham, generally not as good as my local kfc however still excellent quality and taste. Not too
December 2023 by Kerri Pafford
Ordered online. Checked in on arrival and food was prepped for us within 5 minutes. Tasted good and all well cooked. Partner loved the new stacking
December 2023 by F.T. Charger
NEVER order from from this specific restaurant. I have ordered trough just eat and the driver marked the order delivered, he never delivered actually. He brought the order back to kfc and when I tried to speak with them, the KFC staff (some indian female) were very rude, she screamed at me and said they can't help. I said I need a refund as the driver marked it delivered, but it NEVER WAS.
December 2023 by Claire Naylor
Absolutely awful. The food arrived cold and the drink was missing. I called and spoke to Emma and Simon, both refusing to deliver my item and told me I could collect it or phone another number to sort delivery. I have news for you Simon, this is NOT a number for customers to call, it is a business number and just eat have no idea why you have given me this number. Useless - it?s clear why you can?t even deliver a bottle of drink when KFC employ a bunch of imbeciles.
December 2023 by Max B
We thought this place was picking up, last few times had been okay, we went in tonight and ordered a few bits and made sure to check bag as we'd already had a drink forgotten, missing chips so we just politely asked if we could correct it, the girl with the glasses behind the counter was just downright rude to us, sarcastic and gave us a lot of attitude, we've finally decided not to return again
December 2023 by Praveen Juyal
I buy deal 4 chicken pieces in 8.49 something which is told me to come 1n 15 minute and when it's saved little raw inside I ask for a manager he said he is the manager and telling me it's not raw and asking me what is hot holding tamparture . When I told him I m also chef he is arguing with me and saying cone inside the kitchen and other girl also laughing same time . The server name is Dinesh. Who don't know how to talk to customer and fix the problem . The chicken was oily and not so hot it's should be in hot hold .. french fires also not cooked properly which is just soggy..after too much talking staff offer me 1 more chicken leg which not standard of kfc recipe . Was not crunchy at all out side skinI will never go again
December 2023 by scott chappell
Spent £70 on food and some of our order was missing ( second time) went there and the manager was very rude and disrespectful.No refund and no food.4 hours after having my KFC I haven't stopped vomiting. So not alone they get your order wrong they are also supplying food not fit for eating .
December 2023 by Daniel Pedro Sousa (Canal VSUK)
Staffs could be more friendly and less seletive. Could ask everyone if they want sauce and salt and not just some
November 2023 by khush borad
I love kfc normaly I order party bucket and they done 30 sec order was done very surprised and chicken ? is very juicy and delicious thank you kfc
November 2023 by Tom Carpenter
It?s KFC, you know what to expect, food was served up quick and hot.
November 2023 by Sindhu Johnson
The fry was not good, I felt the raw smell of chicken. Mostly we have experienced a different taste of KFC in my place. There will be no excessive oil, the perfect fry with the coated cover, it would be crispy and juicy. Never ever fade that delicious taste from our tongue. That I missed here truly!
October 2023 by Avani Detroja
I visited on busy day but I am very surprised, there staff is very kind and fast serving , even I don?t need to wait for long time, and food is amazing very hot and delicious, happy to share with
October 2023 by SHA Motors
Very clean and spot I'm leaving local when I'm going to get food always BC shop but in a 5 to 10 minutes they clear long queue fantastic service I love KFC thank you KFC
October 2023 by Liz Marshall
I placed an order for several items but one item wasn?t delivered, I called numerous times only to be cut off and ignored by the workers saying they couldn?t hear me after hearing well enough to take my order number and phone number so £5.00 out of pocket! Will not be using them again!
