August 2023 by Raven
Not just this store Worthing as well..Rude moody staff members.
May 2023 by mrs pipicella
Wanted to upgrade a buisness mobile. Told this can only be done online or over phone. Wanted to scope difference in models, which is why we went to store. Told we were to get a call back by 11.30. No call back ever recieved. Waste of valuable time
May 2023 by Google user
Wanted to upgrade a buisness mobile. Told this can only be done online or over phone. Wanted to scope difference in models, which is why we went to store. Told we were to get a call back by 11.30. No call back ever recieved. Waste of valuable time
April 2023 by Edward Goldsmith
Worse mobile provider by far . Took my fold 3 in as we're it folds failed and they wanted £500 to repair or £600 to replace . So left with no phone and a contact ,AVOID AT ALL COSTS .
April 2023 by David Alexander
Looked after Dylan,could not be more helpful, a great asset to the company.
April 2023 by Eddie Goldsmith
EE are the worst network provider for aftercare service I've been a ee customer for over 8 years first time my phone breaks they want £500 to repair it . They are money grabbing bxxxxxx. Will no longer be staying with ee .They won't replace phone unless I pay £600 so I'm stuck with no phone and a contract.STAY AWAY AT ALL COSTS .
February 2023 by Sue Randell
Helpful assistant, listened well and explained everything he was doing. Couldn't answer all my questions, but I was impressed by him. He was new to the job and the shop was busy so he had to cope without support. It is good to be able to talk to a person face to face.
February 2023 by Thomas B
Very helpful and informative.
February 2023 by Shanique Grant
Great store excellent customer service and support
December 2022 by Ann Bouttell
EE shop Horsham, very helpful assistant sorted my problem out quickly and efficiently...
December 2022 by Charles vane Matthews
This rating was made possible by a gentleman called Aleks
October 2022 by Richard Armstrong
I went in for some advice and the manager was very helpful hence the 5 stars. I would however point out that there was a large queue at some points during my wait as there was only one staff member serving on the floor . The result is that four people walked out because they were not prepared to wait. Maybe consider more staff. A lot of people nip in and out of phone stores for quick questions or purchases. This isn't possible if there is always a queue.
October 2022 by Valentina Kostadinova
Poor service!There was one old guy who being lazy on him phone,not answering correct to my questions.Saying can?t help,because im not with EE on my personal phone.And being disrespectful just because of that.Thankfully there was one young guy,giving me a phone number for business customers.I expected good and fried customer service like Vodafone.
July 2022 by Kazzie Davis
Was so helpful polite and understanding.Name of man was Daniel...he's an asset to the company THANKYOU
June 2022 by John Ewers
Popped into the Horsham store today (21/5) because of issues with my phone / sim. The store manager who was a lovely lady couldn?t have been more helpful and knowledgeable, a true asset to the company, thank you. ?
