January 2024 by Anne Strutt
I have just had my second pair of curtains made, due to the first having a flaw in the material. This was very obvious and should never been sent out. The second pair are dreadful the hem is up and down no weights and nothing like the other pair quality wise. Once an agreement has been reached re having the first pair back at discount. I will never get curtains from Closs & Hamblin again.The only positive has been Natalie the store manager has been very helpful. Although I think I should have heard something from them it is a week since I picked the second pair up and heard nothing.
June 2023 by Katy Halliwell
I?ve just visited the store in Horsham and have been barked at by one of the sales ladies. I came into the shop 15 mins before closing just for a quick look and after a couple of mins a lady with brown hair rudely shouted at me from the back of the store (over the noise of the answer machine they were listening to) that they were closing in 7 mins and id need to leave. Not a nice visit and I will get my curtains elsewhere.
October 2022 by Sue Smith
Fantastic selection of samples and very helpful staff
October 2022 by Pete D
Busy little shopCurrently have a good sale onHelpful staff and good COVID precautionsWorth a visit as they are keen to help not to sell if that makes sense
October 2021 by Faye Taylor
Will return very good store had what i need for sewing for teenager daugther gcse textiles.
October 2021 by Joan Page
Looking for curtain fabric the assistant couldn't have been more helpful they went above and beyond would highly recommend
October 2021 by Elisabeth
Every member of staff is always very helpful. Natalie, the store manager particularly understands what it is you are looking for, she makes excellent suggestions and goes out of her way to help you. She found fabric for our lounge curtains and we love them. Thank you C&H.
October 2021 by Paul Bunce
My sons girlfriend who is deaf went into the store today to ask about cross stitch, and was told they don't do them. Upstairs was closed off. Couldn't someone have popped up and brought a selection down for her to choose from?I feel this is very poor treatment of someone with a disability. No one could be bothered. Shame on you!! I will be telling people not to bother shopping in this store
October 2021 by Creations & Observations (Yasmin Mathieson)
?You must pre order any fabric you want to buy? I just wanted 1m off the roll which was right there! Managed to purchase that way last month. Why not now?! What a joke, can?t buy fabric from a fabric shop!
October 2021 by WB52
Whilst waiting quite a long time to be served I had decided on a maximum of 3 stars but the lady who finally saw me was cheerful, helpful and everything you'd expect in a shop so I upped it to 4 stars.
October 2021 by Janette Hollingdale
This is the only shop in Horsham you can get sewing materials etc... Its wonderful & staff always helpful.... NOW I'm told they are to close. This is a sad day...
October 2020 by Ron Leggett
My wife buys all here would here. Good selection of wools and other handicraft materials.
October 2020 by Sarah Iles
Lovely shop with great selection of good quality fabrics to make my bags ?
October 2020 by Karen Buckland
Great shop with everything you need for what ever craft you do.
October 2020 by Sue Laver
Always extremely helpful and willing to go the extra mile. Live this shop.