August 2023 by Stephen Merriman
Passive aggressive staff. To busy holding a private conversation. Three times had to ask for assistance, as I was clearly interrupting their conversation than willing to assist. Rude staff.
July 2023 by Car Johny
Staff are always very friendly, I have been with this branch for over 30 years never had any issues, machines easy to use and much quicker than counter service
May 2023 by Dan Constantin
Goooood
August 2022 by Giulia Mauri
Short staffed, nobody seems to be ever available to help. Desks are It has several machines for automated banking.
August 2021 by Aaron
Always been treated better at Natwest
August 2021 by Josh Wilson
Excellent service thank you
June 2021 by Amy Fonseca Williams
Quick and efficient service from Jonathan this morning, who sorted some issues on my account. Always a friendly team there and willing to help. Thanks.
October 2020 by Khashi Ashtari
Never had any problem at this branch. But I am totally against reducing man power and putting more automated machines. More staff please.
September 2020 by Ray Wescott
After 6 minutes my call was answered , asked to hold for a further 10 minutes as the the responder could not deal with my simple request . Barclays , you really have lost the plot.
July 2019 by julie woodward
My elderly mother has been treated attrociously by this bank; we've been trying for 3 weeks to get a new cheque book; not "possible" online as the demand page always has a technical problem and everytime she calls the service line she is met with rude, patronising staff. This has been causing her a lot of distress; if I don't get an answer today, we are going to change banks.
February 2019 by Frank ie
(Horsham branch) Absolutely the worst bank I've ever dealt with
January 2019 by Emily Coco
Amazing customer service and help with the machines was offered to everybody who walked in !
December 2018 by Emily Jennings
Appalling service. I have closed all my accounts with Barclays and have no intention of bank of with them ever again. The customer service is terrible.
July 2018 by Emma C
Visited the bank earlier this week with my mum. The customer service shown by Heidi was exceptional. She was knowledgeable, efficient and took the time to explain and check everything as we went.
July 2018 by Jason Thoday
Closes at 2pm on Saturday.
