January 2024 by Veronica Gibbs
Good shop on Christmas eve lots of reductions, nice clean store cl. Clean customer toilets
January 2024 by travellor80
Terrible service, very slow to be served in spite of the fact there was lots of staff chatting etc. Returned soup because it was cold. No apology and 10 minutes to reheat it!
December 2023 by Amanda Deacon
This store is next to Haywards Heath train station and includes a bar and a cafe so also an ideal meeting place.
December 2023 by Sheila Riley
Wide variety of good quality goods,many of which were tempting. Considering this is a relatively small store it is extremely well managed. The sushi bar was doing a brisk trade!
November 2023 by Jade Webber
Fed up with the male toilets. Impossible to flush (so they don't get flushed) always one cubical out of order. Refurbish your toilets!
October 2023 by Tracey Battrum
We met for a book club in the wine bar. Fabulous time, lovely platters of nibbles and good wine. Especial thanks to the lovely Julia for being the "hostess with the mostest". Will definitely come again
October 2023 by Brenda Woodward
Fabulous store, great food and amazing sushi bar. The staff are friendly and helpful unlike the Colchester store where shoppers are an inconvenience here at Haywards Heath they smile at you when you ask a question and do their best to answer your query. I would say thanks for your help to all the staff and keep doing what you do, it makes a difference ?
October 2023 by GJ 1974
I was abused by a staff member in the car park. Accused me of not shopping at Waitrose and demanded to see receipts and then my online bank transaction. He called me a Twa#. Not the kind of behaviour one expects from a staffMember representing the John Lewis and Waitrose name .
October 2023 by Briel Loos
Good products but staff are discriminatory. If you are bald they will follow you around and check your basket to make sure you haven?t stolen anything,
October 2023 by Vanessa Louise
I went into Waitrose supermarket yesterday with someone has l was visiting Hayward Heath, the supermarket is very large clean and well stocked of food on it shelves l noticed the prawn ? and mayonnaise packed sandwich were expensive.
October 2023 by Kim W
Friends and I met at the wine bar to meet another friend from the train. We had the most loveliest lunch which commenced with a lovely warm greeting. The grazing platter was excellent along with the overall service, which was truly a stand out in todays times. Well done Waitrose on your wine bar and having the perfect person deliver a wonderful all round experience, Julia was an absolute gem and we girls thought she was brilliant.
October 2023 by Passport07513518463
I've had coffee many times in other Waitrose cafes so was very surprised to be asked to pay an extra 30p for cream with my Americano. Luckily I don't take sugar. That might be the next charge. Not what I would expect from Waitrose.
October 2023 by ELFtri-hard
My mother and I are locals and shop here regularly but today was my first experience of the delicious platters and attentive service in the wine bar. Julia is a real asset and made us feel very welcome. Certainly made the post lunch food shop more enjoyable! Will be back for more. Well done Waitrose!
September 2023 by Darcy Anderson-Todd
The cafe is nice but the hot chocolate is bitter
September 2023 by SarahfromAKL
We arrived early at Hayward?s Heath station and had to wait for a lift so we went to the wine bar inside the supermarket. What a great experience! Super friendly staff, a little bowl of crisps with your drink, and a range of wines, beers and soft drinks. It also does snack platters. I left the fam relaxing and went off to pick up some snacks from the supermarket itself, so convenient! Didn?t try the cafe itself - the wine bar is at the end of the drinks aisle. We loved it!
