August 2025 by Karen W
I had excellent service from a young man on the tills. I asked a question about a florescent light bulb. He didn't have the answer. but he went and found out the answer for me. Good job!
October 2023 by Trevor DC Gamble
Not been in here to this particular store in some years, maybe two. At least nearly twelve or so years since I last climbed the somewhat steep stairs at back of the store too. Lots to see in this store. It has a very big clearance products area up those stairs right at the very back. Upstairs I also found a very useful pair of quality gardening gloves that wasn't too tight on one's hands. Their gardening gloves seem to only ever go up to size Large. I take an XL in most gloves brands. Big hands. Lucky to find a pair of the Large cut a little wider that fits me today here. Was what I went in to look at really in knowing I needed to get to the bank here for printouts. As I just couldn't find a pair of gloves to fit me at all in my local East Grinstead branch.Staff very kind, helpful and cheerful. A nice uplifting bit of banter was engaged in at the till with a great gentleman shop worker. While I tried to find all my bits needed for the purchase, my loyalty card and my bank card. The kind lady working the upstairs floor helped me navigate to the gloves up there.Couldn't get my firelighters I wanted downstairs before leaving store. The Fire Dragon BCB ones which one staff member said they'd had before. I was offered standard fire lighters instead. No good. As I wanted the Fire Dragon specifically, for camping stove fuel. It is the same one British forces use with their ration pack cookers. Multi purpose. The staff in all Robert Dyas I have asked for these in, appear all to be totally unawares of this.Only one gripe. I'm an Autistic Spectrum adult with Asperger's Syndrome. And I have good days and bad days. On bad days everything can be a bit of a struggle. Especially communicating things. And it doesn't help feeling completely squished into a store with narrow pathways/walkways chocker stuffed with as much goods as can be crammed in either really. This whole store here really suffers from the problem. It isnt relaxing if you feel slightly anxious, claustrophobic there walking around. I didn't want to linger and look around for long because of this fact. Comformable, ordered, tidy and specious would be a better way to go.Great fact probably little known. This branch of Robert Dyas has an unusually unparalleled excellent stock of just the best and loveliest looking stationary and journaling lines one could ever wish for. Very unusual plus point in Robert Dyas stores generally I feel. Noteworthy to mention. I was impressed. Fantastic selection of really nice notebooks especially.
February 2023 by Ebm36
Usually love this shop, until I went in yesterday and they ID'd me for dishwasher tablets and then told me to get someone else to buy them for me, I'm plenty old enough, I left for work early so I can get some as I don't get a lunch break and work school hours, this was really inconvenient, as I didn't want to get home and have to do the dishes when when I have a dishwasher, I also don't usually carry around my purse as i pay using my phone but just to mention there is no restrictions on buying dishwasher tablets as I checked on the NoIDNoSale website, and there was nothing on there to say there's restrictions, I've never had that before but that's fine I'll spend my money else where. Not to mention its really embarrassing with the long que behind me.
January 2023 by chris hillier
Very quick pick up for online order
December 2022 by Ray B
Good shop replacement for the old highstreet ironmongers in many ways and a bit like Woolworths ? but no music or sweets sold!Everything seems to be sold apart from the above. Batteries, air fryers, damp catchers, rat poison, bird food, frying pans etc. etc.Staff are good and always seem helpful.
December 2022 by Dan Ford
For a shop that sells lots of random stuff, it seldom has what you need. Staff pretty disinterested and don?t seem to have much knowledge of their stock. HH desperately needs another DIY and home store.
April 2022 by Patrick Hobley
Excellent choice of household appliances such as kettles and garden pots. I picked up a hoover and a few bits for my television. Surprised to see the wide range of tech products available.
March 2022 by Jill Hewitt
I purchased a bird station online but the screws and nuts were missing. I 'phoned the Store to explain the situation. I was immediately offered a refund or a pack of screws (I chose the latter!) so I popped into Store to pick them up. Lorna was extremely helpful - thank you!
January 2022 by Charlotte Tyson
Lovely local store for Haywards Heath. They sell all sorts of things. Always happy with their service and pricing . Would definitely recommend the store.
January 2022 by Alex Kent
Is it possible to stop asking at the checkout if I want to buy something on special offer even if it?s completely different from the items I came in for?
January 2022 by Ray Sellars
Always helpful and professional. Good knowledge of products.
January 2022 by Michael G.
The staff particularly Vicky went above and beyond to help me today.
January 2022 by Penny Blake
Friendly helpful staff and quick service Thanks
January 2022 by Harry Woodington
Bella was absolutely amazing
January 2022 by Janice Hillman
Friendly staff very helpful
