June 2025 by Jayceson Pferdmitfahrer kemp
The shop and staff are amazing shame o2 itself is only intrest in making money and no explanation given for thier error on contact or drop off service they provide too thier clients I give o2 1 out off 10
June 2025 by Lucy Oliver
Billy?s customer service was fantastic. Couldn?t fault his support and advice offered.
March 2025 by Jim Pickthall
Staff member was great and very helpful. The manager needs to have a course in customer service, his body language was awful and his attitude to my issue was met with a very lackadaisical approach, rocking in his chair looking disinterested
February 2025 by Kelly
I want to say a huge thank you to Billy for his time and attention in store today. Really appreciated your assistance with my Samsung phone and tablet. Your a star ?
November 2024 by Lyn Radmall
Do the staff ever answer the home?
November 2024 by Billy Bowen
Great shop
November 2024 by Graham Lamberti
Billie, the manager, sorted my account out , thanks,,
October 2024 by JP W
I'm not from the area and was in a rush to get to the airport and needed a screen protector for Samsung S24 Ultra.
Robyn recommended a fair priced protector even though there was a more expensive option available in store. She even fitted it for me there and then. She was very friendly and did an excellent job. A true credit to your company. Thank you.
September 2024 by Chanad Demjan
Great service
March 2024 by Lauren Mitchell
I?ve just recently got a new phone and as always I was planning to pop in here and buy it to get some advice, help setting it up and sort out my contract but I got my previous phone quite a while ago and I suddenly remembered that when I got that phone from here they made no effort whatsoever to help me actually set up the phone (I had real issues getting even the SIM card in!) it was so frustrating after they?d been so helpful with sorting the contract etc for me they didn?t help with the actual device - help that someone like me who knows nothing about technology and is disabled could really need. I thought that was pretty bad for a big company like o2. So when I got my new phone this time my brother got it for me online and set it all up for me - I shouldn?t have to feel I have to ask family for help if I need assistance in store then assistance should be provided. You charge a lot for phones now the least you can do is make sure customers are happy to set it up and work it.
January 2024 by Charles Moore
Fan-doobly-tastic!
September 2023 by Cathie Pomfrey
Staff are very helpful. I'd give 5 stars if O2 didn't keep putting up my monthly payments every year!
August 2023 by Ian Robb
Very knowledgeable and friendly staff
June 2023 by Lionel Stanbrook
I was helped a great deal by Chloe who made sure i understood everything. I had been driven to confusion by the web site's appalling service and was about to give up on O2 so thanks, Chloe!
June 2023 by Wendy Smith
Helpful knowledgeable staff
