April 2023 by Chris Wagstaff
Arrived with my 92 year old father with Alzheimers. He was forced to wait 5minutes by staff chatting absent-mindedly to a previous customer they knew very well. I eventually ignored them & took my Dad to sit down on one of their interview chairs. Barbaric culture!
April 2023 by Andrej Vragotuk
Not provided full range of services. Staff are ok.This branch is not on the level as they should be. I'm disappointed.
December 2022 by Mahatma Cote
Had banking issues to tidy up for an elderly friend who's an HSBC customer, and the ladies there handled it straight away, with understanding, professional care & diligent research.I have to give 5 Stars.Extremely impressive!
December 2021 by Jennifer Purdon
HSBC ~Haywards Heath. Staff very pleasant and helpful. However no counter service. I cannot even get change for the plethora of things we still need small change for. ie laundry car parks tips buskers (yes them too)Coinage is as yet not obsolete and yet my bank has none. I was told I could get change at Burgess Hills branch.Hmm that?s a useful 20 mins drive away. Or queue at the post office. Why on earth can?t a bank have aChange machine. Its so basic and inside a bank so its secure.The situation is exacerbated by the fact no other bank will give you change unless you bank with them which I also find unbelievable.We may be a society driven by cards but we seem to be going backwards in service.Just ridiculous.
July 2021 by Joe Gibson
Machines always broken. Takes an hour to pay in cheques. Not enough staff.
January 2019 by Ella Shinar
Very pleasant experience, the staff was helpful and patient.
December 2018 by Stephen Marvel
Arrived to pay a bill only to be told all cashier booths were closed. Working all week Saturday should be the day when all bank services should be available
March 2018 by David Kerr
One of the best HSBC branches in the area,staff helpful and interested to help.
March 2017 by Georganics Support
None of the staff knew was an Escrow payment is and if HSBC offers a similar service. Come on guys, you work in a bank or what?
January 2017 by Paul Goldfinch
The staff @ Haywards Heath Branch are invariably polite, friendly and helpful. There are also sufficient numbers on duty to virtually eliminate queuing
March 2016 by Chris Purvis
They never deliver on their promises