December 2023 by Sylvia RL
Our pizza was good but I had long strand of hair baked into mine which was gross. I couldn?t get ahold of anyone to tell them either.
December 2023 by Oliver Hulme
Customer service is terrible. They are exceedingly disinterested in acknowledging your arrival or taking an order. Understand they can be busy but doesn't take much to acknowledge you and say they will be there as soon as they can. Very poor
October 2023 by Charlie Smith
Used the app to get a 50 percent discount, so well worth getting value for money.
October 2023 by Shannon1493
Very disappointed in the customer service, one of my items hadn't been sent, took two attempts to get through on the phone once i did was told my item would be sent out but it never came.
July 2023 by Tony Burnand
Really enjoyed American hot pizza,Being tight would not buy unless it was in half price collection deal as no way is a large pizza worth £20 plus .
June 2023 by Saneesh Stephen
The pizza was nice. Customer service was satisfactory. The pizza was ready in less than 10 minutes and was nice and hot. Enjoyed the pizza should have given a 5 star but the place doesn't have enough parking space and difficult to get in to the space available considering the location and traffic. Taking 1 star because i had to use another shops parking space to collect the pizza and the shopkeeper was not happy about it. Luckily the pizza was ready while arriving and saved further trouble.
June 2023 by David Hughes
Totally useless, estimated order time to deliver 28-36 mins. Actual delivery time, 1hr and 20mins. Tracker said it entered quality control after 22 mins. Funnily enough, nearly an hour later when it arrived it was stone cold! How hard is it to make a pizza and deliver it before it gets cold when the customer lives 5 mins from the store! Second time this has happened. I will never use Domino?s Haywards Heath ever again!
May 2023 by Sujan Wickremaratchi
Extremely bad customer service. Ordered by phone, totally ignored when I went to collect it. Staff chatting not bothered to ask why I was there. After 5-6 min of waiting had to ask them. Manager was not interested at all. Will never use them again
May 2023 by Andy Sutton
Slow, rubbish and do not know how to keep to time frames. Order in plenty of time 12-17 wait 35 minutes later still waiting. Staff are all over the place. Avoid and use another pizza company
May 2023 by Lauren Mitchell
Pizza from here is nice but something isn?t right in the making process as I always order create your own with 4 toppings I like and can eat safely yet I always end up with bits of chilli on my pizza which I did not order - I can?t eat chilli it makes me really seriously unwell so I wish you?d stop allowing this to happen. Once is unlucky but every time is just unacceptable.
April 2023 by Gary Thwaites
The driver rang me saying he is at my address and the person who answered did not order a pizza. I explained I am in a flat not a house and on the other side of the town. He had not used the postcode and just went to a road that sounded like my road. His parting words were "I hope it's still hot"
February 2023 by Sam J
Normally decent food and service but tonight slow delivery (quality control = getting cold) and arrived late and cold = into the bin. Disappointing.
December 2022 by J Matthew
Send the wrong pizza, it had meat on it and I don't eat meat. I called up and explained, I was told I could have a free pizza next time I order. I called up to order and I was told that I have never ordered a pizza with them before and they won't help. The man on the phone was rude and shouting over me when I was trying to explain what happened. Wont be useing them again!
December 2022 by Zero Ex
I think I'm at the point the lovely ladies know me and know exactly what I like! It's awesome when there in this fine form! Makes it hard not to order! I cannot fit into so many of my clothes ??
November 2022 by Kevin James
Longest wait ever and when arrived just about warm called shop and they replaced but will try papa John?s next time
