January 2024 by Adebola Adebajo-Olowa
Good customer service
October 2023 by Sue Spice
I bought a Richard Osman book to take on my holiday. It was from a large display saying it was his latest book. On starting the book I found I had already read it. It wasn?t even his last book. I would have recognised the title if that had been the case. So here I am stuck with no book to read and £9.99 out of pocket! Not happy!
October 2023 by AMIT EATS
Bought 2 chicken sandwiches and they were really atrocious. The chicken filling was only in the front of the bread and the back bit just had tomatoes and salad. They were almost £4 each. What a ripoff.
October 2023 by n s
£2.89 for a bottle of water? Taking the Michael.
June 2023 by Fine Nebula
Has the Simply Ham sandwiches.. exactly what Pret doesn't have. Plus... added bonus.. they are no longer scamming customers for that VAT scam where they refuse to serve if you don't show your boarding passes. That seems to have stopped somewhere between 2011 and 2023. Will learn more later. Great! 5 starts!
June 2023 by Vassilis Pangratis
Good place for a paper or two and good meal deals.
June 2023 by Fine
Has the Simply Ham sandwiches.. exactly what Pret doesn't have. Plus... added bonus.. they are no longer scamming customers for that VAT scam where they refuse to serve if you don't show your boarding passes. That seems to have stopped somewhere between 2011 and 2023. Will learn more later. Great! 5 starts!
February 2023 by Damour Mickaël
Jack wasn?t friendly at all.
November 2022 by Neil Macleod
An extra Smiths located on the taxi and parking area, ideal for a pickup of some treat on your travels
August 2022 by nilesh palkari
Nice WH Smith store at Gatwick South block. It is well stocked with food items including sandwiches to have a quick food. They also have few souvenirs from London to buy it as duty free. Overall good store.
August 2022 by Mazeee
I don?t see how there are so many bad reviews. When I went to the store about a week ago it was plenty stocked and there wasn?t a line at the self checkouts. There is a good selection of food and sweets as I would expect from a WHSmith.The store has had a transformation and looks quite modern compared to the regular WHsmith. Overall it?s a great store.
July 2022 by Sara Diaz
I brought a club sandwiches to eat and the bacon was absolutely raw.I had to bin the bacon cos it was uncooked and would of made me sick.I end up paying £4+ for bread and a couple of thin tomate slices.Maybe whsmith think this is ok but it is not.,it is simply an absolute don't care actitude and give me the money for nothingI won't be getting into a whsmith anytime soon that's for sure.Get samebody to check the quality please at those price you can agirded. If we can agirde you then you for sure can afford to pay same good company to do proper cooked club sandwiches.
July 2022 by Matt H
Simply awful. Poor stock, ridiculous prices, grumpy staff.
June 2022 by Diogo Rodrigues
Today I visited the store to purchase a drink and an electric vape Miss Kavitha helped me choosing one and the pods unfortunately they were the wrong ones as I made my way back to purchase the right ones she very kindly said that she made a mistake by giving me the wrong ones (my fault as well for not checking) and she called Miss Tina (manager) which came super quick to our aid and exchange the wrong ones for the righ ones this 2 ladies get 5? rating to customer service quick and efficient and always helping the customer with a smile definitely worth it going to this store just to talk with them
January 2021 by Katherine Northey
there was too much for me to choose from so my parents restrained me by holding my backpack when I got distressed/overloaded
