November 2023 by Michelle Catherine
The gorgeous Hetal was super sweet and made me smile! Thank you! Love the new festive cups too!
October 2023 by Lindsey Cauchi
Hetal was great, very efficient and made sure my order was perfect! Just what I need before a long day of flying, thank you :)
October 2023 by Hudson M
Being a seafarer I travel A LOT and spend time in and out of airport facilities, but considering this is a busy airport branch, Sam, Sarah and Norman still manage to offer a level of service to create the kind of atmosphere that makes this feel like a local branch. They are always so personable, pleasant, patient and welcoming to every customer! Sarah remembering me coming through last time was a lovely touch, Sam I'll forgive you although I'm writing this through teared up eyes, and Norman I can taste the love that you stirred in to my frappe ??
October 2023 by Xanthe Rowland
Had the most wonderful service from Huma, super happy and cheery even at 5am!Very efficient despite large numbers of people in the queue and had my order in less than couple of minutes. Also has a lot of seating and plugs available ?
October 2023 by Joanna Boru?
Following a lengthy and challenging multi-segmented journey, which included a stop in London, meeting Magda at Starbucks was a genuine relief. I was exhausted, but Magda's friendly service and great coffee turned my day around. Her warm welcome made all the difference, and it was clear she understood the need for a good cup of coffee after a tiring journey. Thanks to Magda, my visit to Starbucks became a bright spot in an otherwise exhausting day.
October 2023 by Jasmine Dua
Hetal is a very kind lady. She customised my order very nicely and instructed me. She made my day. Would love to be served again from her.
August 2023 by Shilpa Arora
Hetal is a superstar. She served with a beautiful smile on her face. Even with a long queue she kept her patience and listed to me carefully.Brilliant customer service and great coffee.Vegetarian options: Tomato mozzarella panini
August 2023 by munira elmi
Catalina was perfect. Very helpful and good customer service
August 2023 by Aaron Walderslade
A very nice lounge with decent coffee (black coffee) and very nice ginger biscuits. Also there are charging points at some tables. The lounge is not a through space, so quite cosy for an airport. I was recommended this place by a staff member who uses them all the time. Bravo!
August 2023 by Fil A
As far as I know from colleagues the service during the day is fine but at night, wow. Absolutely awful. Staff take their breaks together so no service while they do this?. Don?t see high streets branches closing for breaks. They sit there with feet up on the chairs, on the mobile phones, no acknowledgment or anything. Very rude as, apparently, we are interrupting them. If this is what Starbucks Gatwick is about, then may as well close at night. On the plus side, Pret thanks you for our custom. Going to raise with Gatwick management as well. Visited at 01:10 31/07/2023. Please feel free to follow up with me.
August 2023 by Liam May
Worst cappuccino i have ever had, the general quality. the bean in here(or any Starbucks store) is awful, it tastes like burnt water and the froth was incredibly watery and was definitely pumped with more air to make it cheaper, with £5 for a ?tall? coffee, i expected much better quality and taste. I will not be coming back to any Starbucks for a while, I was looking forward for a coffee before my flight but my expectations were not met.
June 2023 by Andrew
Ordered by the app, didn't get processed so had to queue up to get sorted out, only Ri be told my drink was waiting for me, which it wasn't., and it was wrong but I had already wasted over 20 mins of my life so just went with it.Don't use the App, just queue. .Would also help if the person calling out the names on the drinks had better diction.
June 2023 by Naga Surapaneni
The worst experience I've ever had in a starbucks ever and has ruined my reputation of the brand. Ordered a regular brewed coffee and the barista charged me for an specialty Americano. When I enquired about it she said they refer to brewed coffee as Americano in the UK. Added to that, she only put half the amount in my cup. Poorly trained staff ripping off airport customers reflects poorly on starbucks.
June 2023 by Chanel Appleby
Again Starbucks likes to take names but doesn?t call your names. Our coffee just sat there.
March 2023 by Nadia Lo coco
I loved the white mocha. 10/10. I was served by a lady named catalina. She was very arrogant and never smiled. At the end when she heard that we speak Spanish, she was suddenly sweet and wanted me to write a good review about her and she was not even that nice to us.Even my daughter found her unsympathetic and said she was very arrogant.
