March 2024 by Marilyn Richards
Always a good night's sleep, easy parking and transfer to airport.Dinning a bit on the pricey side but good food.
March 2024 by john horn
Great proximity to both Gatwick terminals, nice hotel, and the staff pleasant.
March 2024 by Marjorie Sheppard
Good standard of service and rooms. Good location to go to gatwick airport north and south terminal and the parking is onsite. Staff helpful and
March 2024 by David Blackman
Service as always at this hotel was very good. Had a very good, pre-booked meal and comfortable night before getting the shuttle to the airport.
March 2024 by Chris Merton
Great place to stay, for Gatwick. Food in the restaurant was good, not a vast menu & relatively expensive.Noteworthy details: Good value for preflight stay & parking.
March 2024 by Tim Priester
Its a lovely hotel, the location is of course nothing special and most views are just ok, but theres no big need for that since everything else is practically fine to good to near perfect. The service is extraordinarily easy to find for example (if your card isnt working for example you can at most times directly find one helpful person in a matter of seconds). The dishes including the free breakfast and the house owned restaurant are nearly perfect. If you really don't want to go to a restaurant nearby or have breakfast anywhere else you certainly dont need to since the hotel provides everything already.Food & drinks: The Hotel Restaurant can honestly compare itself with other way more expensive luxurious restaurants in London and so can the breakfast.
March 2024 by miguel alvarez
Inmaculada good person hard worker keep goodSafety: Good
March 2024 by VISIGAH NEKABARI
Food was great, while Angela and Jade were amiable with the kids.
March 2024 by Sam Pepperell
I stay here fairly frequently, rooms are generally of a high standard and it's well located for Gatwick Airport. The stars of the show here though are the staff, always friendly and welcoming, especially during the breakfast service, Angela and more recently Jade are always on hand to help. Angela spots me, races over to find out if I want poached, and even makes my toast for me, service is excellent, tables are cleared efficiently. I stay at other Gatwick hotels but this is my clear favourite thanks to Angela. Keep up the good work. x
March 2024 by Guy Adams
I have just had an excellent breakfast. Jade and Angela have looked after me very well, friendly and helpful as they always are. Five star service from them!
March 2024 by Gary Costin
Such friendly and welcoming place. Staff in breakfast area, Angela and Jade very welcoming and helpful,
March 2024 by Kerry Chislett
Angela and Jade are excellent!
March 2024 by Cheryl Hogg
Perfect for the night before we went
March 2024 by Joanne Ross
If you are planning to park here before flying out, DO NOT CHOOSE THE HOLIDAY INN.My car was moved during my stay between 2nd Feb to my return on the 18th Feb. Upon arrival I had scratches on my car that were not there before.I immediately notified reception who took pictures and advised (conveniently) the manager was off and would get back to me first thing the next morning.I received no call, so rang back the day after. Unfortunately the manager doesn?t seem to work as I was advised again the manager wasn?t in and then every time I rang the call was ignored.At my wits end with this being a new car, I contacted holiday extras who I?d booked with and also tried to follow up and have struggled ever since bearing in mind we are now in mid March.It?s still unresolved to this day with holiday inn. I will never stay here ever again and have no trust in the liars also known as ?management? at holiday inn apparently.
March 2024 by Steve Cunningham
Good place to stay for an early flight the next day. Parking price the usual ripe-off for a captured audience and with a large car park around the back it was a fair walk to the front. Room standard but with complimentary mini bar but had to [plug in] phone to check as there was no indication it was free.Bed not particularly comfortable.Included shower gel, shampoo and conditioner was pleasant stuff.
