May 2023 by Julie Rand
I went into Wickes East Grinstead with a shopping list and I asked the gentleman on the till to ask for the Manager or someone to help me, so Aimee came to the rescue.What an amazing young lady, professional, knowledgeable and helpful. Aimee helped me locate and measure up for everything I needed and I came away extremely happy.Aimee you are a huge asset to Wickes. Thank you Jules
April 2023 by Roger Adcock
Great store easy parking outside helpful staff and a good stock of everything you need. I noticed prices have been rising, but many items are still at their previous price.
March 2023 by Frank Filskow
Perfect for last minute DIY shopping at the weekend!
February 2023 by Paul Culley
East Grinstead Wickes is a great place. They didn't have what I needed but it's a great DIY shop anyway.
December 2022 by Paul Brown
This branch is the largest I have visited and well stocked with the exception of the item I needed. Evidently only a few wickes stock sheet metal.
October 2022 by Andrew Stuart
Good prices for smokeless/ecoal.
August 2022 by Louis Katsouris
It's a Wickes store. Nice staff opens early and always well stocked
July 2022 by Gan Kaurn
Suddenly closed 30min early without any announcements. Waste of journey.
July 2022 by ron west
Don?t trust the opening times here. I got here at 1850hrs and they were due to close at 1900hrs. They were already closed. ??????????
July 2022 by M Bolt
Really helpful staff, got plenty of diy stuff in there and good parking, also has a really nice food wagon outside too ?
July 2022 by Clare Hall
Absolute terrible customer service from a member of the kitchen and bathroom team Caroline Mercer. Extremely rude, sarcastic, talked to us like idiots and raised her voice to us when we complained. Also got the blame for choosing the wrong toilet and wanted to charge us £95 to send it back. I wouldn?t recommend her at all. Terrible attitude. Will be making an official complaint.
July 2022 by Fandangofandango 7235
Fitted a kitchen and bathroom for a spanish customer.... Bathroom designer sold them an expensive toilet which wouldn't fit their system.... Blamed customer for not noticing for 10 days and want to change them nearly £100 For designers mistake.to take it back .. Oh then blamed the fitter (us) bullied the customer to agree that cost... Disgraceful.. Spent £10k to be treated like that... Avoid!
April 2022 by James Bollinger
Popped in for a latch and staple. Staff friendly and helpful.
August 2021 by Jeff Richards
Mostly good, but their stocktaking needs an overhaul. Told an item was in, when I got there, it wasn't. But... very helpful assistant when I went back the second time, who went out of her way to find what I needed (buried under pallets...) . Saved the day as I needed the door she found for worker to fit that day.
August 2021 by Wobbly Wheeler
I'm no prude, but the bad language used by staff in this store is disgraceful.I've worked on building sites throughout my life and there is a time and play for such behavior.Whilst standing in a queue with a few middle aged women, I witnessed several swear words slip out.On another occasion I overheard what one staff member did with his girlfriend in graphic detail in the back of his car.I was standing next to a bloke with his young daughter at the time. He looked like he was going to rip the Wickes staff member's head off, and I wouldn't blame him.Thankfully for the staff member, he walked away.Also, there are two speeds of the staff. Dead slow and stop.I suggest a staff training course in learning manners, keeping one's mouth shut and putting a bit of effort in whilst serving customers.DISGUSTING SERVICE.
