January 2024 by Pro Bodyworks
A really attentive and polite team. Was seen by Marie and Rose they both provided a professional, kind and attentive service.
December 2023 by Keith Bond
Friendly and helpful staff. Efficient service and wide range of frames available.
December 2023 by Courtney McCollum
Excellent service! thanks to all the staff for the professional work ?
October 2023 by Yana Spycher
I am happy with my glasses. During 2 years I had order 4 pair of them. There are many possible options and good prizes. I wouldn't go anywhere else for today. As now need to order a new one. Thank you, great team.
October 2023 by Gillian Funnell
Very polite, friendly, helpful staff & the man who did my examination was very professional, patient & helpful.
October 2023 by ShaunieDale
Helpful staff and very happy with my new varifocals.
September 2023 by John Ridpath
Very nice happy professional staff. So good at sorting out the correct glasses for us.
September 2023 by Tasha Neave
I?ve used Specsavers in east grinstead for many years & I'm always impressed by their service & customer service. They go above & beyond to be helpful
August 2023 by KP Auditor
Very professional service and very kind staff so thank you very much.
August 2023 by Adam Witchell
Where do I start...I've had numerous issues with Specsavers East Grinstead from my past few visits but the latest visit topped them all with their shocking customer service.After ordering a repeat contact lenses prescription online, the order was cancelled and I was advised I had to book a consultation - inconvenient but fine. After arriving at Specsavers, I was advised they couldn't see me due to not having contact lenses in on arrival (was never advised of this and I had run out). After going back and forth, they provided me trial lenses to put in and to return 20 minutes later when they had 'settled', this was at 5pm. I returned exactly 20 minutes later with the lenses in where the optician told me they could no longer see me as it was too late to perform the consultation as they shut at 5:30pm. Why give provide the lenses, tell me to return in 20 minutes and then not be able to perform the consultation? Furthermore, they made minimal effort to rectify this and rebook me in and made me feel as if the whole situation was my fault. AVOID AT ALL COSTS.
August 2023 by Oliver Weisflog
Very small cramped outlet. Attentive staff
August 2023 by Dave Burgess
Very friendly and helpful staff
August 2023 by natalie skipper
Friendly, helpful staff and large choice of glasses.
August 2023 by Cailean Burns
Dee in branch was amazing helped me pick some glasses and was very honest with me which is what you need when spending a lot of money. I?d go back to her every time for her service alone . Thank you so much dreya was honestly best experience I?ve had picking glasses.
June 2023 by John Lock
Everyone I dealt with was so friendly and helpful, they really couldn't have bettered my visit.
